Here’s the issue:
The documentation says:

To display the tickets area include the chat embed code into your page and add the attribute &mode=tickets to the script URL.

But it will require an ID attribute.

Your support board cloud plugin mentions adding an ID attribute to connect the form to my Support Board account. It says this ID can be obtained here: https://cloud.board.support/account/?tab=installation.

However, that link only redirects me to the Inbox page in the dashboard.

Could you please advise how to:

Obtain the correct embedding script for the ticket form and how to retrieve the required ID attribute to link the form to my wordpress site.