Founder Team
Schiocco
May 15, 2024A: Yes! If you have further questions don't hesitate to contact me.
Thank you!
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Support Board
Product detailsRelated questions
- I understand that OpenAI and third-party service fees are not included. However, I have never used a chat/support feature before and want to understand the costs that will be incurred. Can you estimate this (per chat that has 4+4 exchanges of Q&A between the customer and bot) or are there too many variables? Am I looking at just a few cents per chat (4+4 Q&As) or more? thanks
- "Do we need to get a separate code for each of our multiple websites, or is it enough if we purchase Tier 2? Is this sufficient?" Sources
- I purchased Support Board here on Appsumo a few days ago. I created sn account and it look like that the process failed. I've been trying to log in and the system just hangs. The support chat on your main website says is just a sample. The docs section chat no one responded, I sent an email for support, never received help. Is this service active at all?
- Looks like a very useful product that you have developed! I am looking for a Manychat alternative. How does Support Board compare to Manychat. What features are comparable? What is available in Manychat but not avaiable in Support Board? And vice-versa.
- Hi there. I have a few questions.. 1) What happens when I reach monthly message limit? What do customers see? 2) What counts as a 'message'? a conversation thread or every single message in a conversation? 3) Can we use Claude instead of openAI? 4) Is there a stand-alone knowledge base? or is it only available within chat? Thanks.