Q: multiple chat widgets? each trained separately?
Some questions... as a users,
1) can i create multiple chat widgets - and install these widgets on different websites?
2) can I train the chatbot separately? from knowledge for it's website?
Let me know. Thx
Schiocco
Jan 19, 2025A: Hello!
By default you must purchase a new license for each domain, but, if you have 2+ websites owned by you and part of the same brand/company, you can use 1 single installation and a single license and show the chat on multiple websites. If instead, the domains are of other clients and/or are related to other brands/companies you need to purchase a new license for each website/domain.
You can create only one OpenAI chatbot that is trained via Support Board, but you can create unlimited OpenAI Assistant chatbots(see https://board.support/docs/#open-ai-assistant for more details). Each assistant can be linked to a different department.
Thank you!