Q: What do you mean with "Unlimited agents" and white lable?
In tier 4, you mentioned "Unlimited agents" and white label. Does that mean I can use SupportBoard Chatbot on different websites?
I run different websites and stores on Shopify, WP, and PHP and want to buy the tier 4 plan. Can I use different Chatbot agents on my different websites, please?
Schiocco
Dec 23, 2024A: Hi
1. By default you must purchase a new license for each domain, but, if you have 2+ websites owned by you and part of the same brand/company, you can use 1 single installation and a single license and show the chat on multiple websites. If instead, the domains are of other clients and/or are related to other brands/companies you need to purchase a new license for each website/domain.
2. You can create only one OpenAI chatbot that is trained via Support Board, but you can create unlimited OpenAI Assistant chatbots(see https://board.support/docs/#open-ai-assistant for more details). Each assistant can be linked to a different department.
Thank you!