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Q: What is an agent? ANd how many sites can I have Chatbox on?

I am confused? Is this only for one website? And an "agent" is just a user who has access to the acccount? This makes no sense. How many website can I use this on? And would each website have it's own chatbot, trained on its own serarate resources? I want to use this for my client and each client woudl need its own chatbot train in its own unique way. So is that what an agent is? I only get three agents, so i get three chatbots and can use them on three websites? Ugh, not sure this is the deal for me, can't even understand what it is?

Steve907PLUSJun 11, 2025
Founder Team
Schiocco

Schiocco

Edited Jun 12, 2025

A: Hi

I confirm all AppSumo tiers are for 1 client only. If you want to use it for your clients, you must buy a new AppSumo plan for each client, and register a new Support Board account for each client. Or you can opt for the reseller version: https://board.support/resellers

Regards

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Posted: Jun 12, 2025

Thanks. I just contact your sales team about a meeting. I need more info on the reseller program. I hope to hear from them soon. Thanks.

Founder
Posted: Jun 17, 2025

Hi, as we reply here, we also reply to our email :) If you did not get a reply, the issue is your email; in most cases, it went to our spam folder. Anyway, you can contact us also via chat at https://board.support/docs/ (just register a free account at https://cloud.board.support/ and login with it)

Posted: Jun 18, 2025

I have emailed their sales team three times in the last week, even from different emails, just incase my email was being blocked, and still no response. I am not sure these guys are ready... not answering a "sales" lead??? I was planning to get a reseller account but now am looking elsewhere.

Founder
Posted: Jun 18, 2025

The issue is your email. As you can see, we always replies :)

Posted: Jun 18, 2025

So, I have tried my business email, my gmail and now I will try my hotmail and my yahoo. Funny though... no one else has issue with my emails :(

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