Q: What is an agent? ANd how many sites can I have Chatbox on?
I am confused? Is this only for one website? And an "agent" is just a user who has access to the acccount? This makes no sense. How many website can I use this on? And would each website have it's own chatbot, trained on its own serarate resources? I want to use this for my client and each client woudl need its own chatbot train in its own unique way. So is that what an agent is? I only get three agents, so i get three chatbots and can use them on three websites? Ugh, not sure this is the deal for me, can't even understand what it is?

Schiocco
Edited Jun 12, 2025A: Hi
I confirm all AppSumo tiers are for 1 client only. If you want to use it for your clients, you must buy a new AppSumo plan for each client, and register a new Support Board account for each client. Or you can opt for the reseller version: https://board.support/resellers
Regards
Thanks. I just contact your sales team about a meeting. I need more info on the reseller program. I hope to hear from them soon. Thanks.
Hi, as we reply here, we also reply to our email :) If you did not get a reply, the issue is your email; in most cases, it went to our spam folder. Anyway, you can contact us also via chat at https://board.support/docs/ (just register a free account at https://cloud.board.support/ and login with it)
I have emailed their sales team three times in the last week, even from different emails, just incase my email was being blocked, and still no response. I am not sure these guys are ready... not answering a "sales" lead??? I was planning to get a reseller account but now am looking elsewhere.