Q: WhatsApp, inbox and API + Dify
Your software looks fantastic.
I'm going to buy a code to test, but I intend to buy the maximum level with 4 codes.
My doubts:
1 - I currently service 3 WhatsApp numbers, can I connect 3 numbers to the same inbox at level 4?
2 - Do you have a Webhook and API? Can I connect my chatbot created in Dify to inbox?
3 - My company has Marketing and Commercial Service. Is it possible to have two separate inboxes on the same account to separate the departments and agents who are responsible for each service in their own department?
Schiocco
Sep 4, 2024A: Hi
You can use a free accunt for testing, all features are included.
1. Yes you can do it.
2. Yes: https://board.support/docs/api/web#Webhooks
3. You can assign departments and agents to conversations and WhatsApp numbers so I think you can do it.
Regards