SurveyMonkey

SurveyMonkey is a cloud-based survey tool that makes it easy for business owners to engage with and better understand their audience with online surveys.

With SurveyMonkey, you can quickly and easily create surveys, quizzes, and polls for your audience. Its user-friendly interface makes it easy for even the most non-tech-savvy users to get started.

The platform offers over 230 survey templates broken up into useful categories. You can tailor the questions and answers on the templates to your own needs, creating a custom survey in minutes.

SurveyMonkey allows you to choose from 13 different question types for your surveys. Choose from multiple choice, checkboxes, star ratings, text boxes, rankings, interactive sliders, dropdown menus, date and/or time, and more.

The AI feature will automatically decide what type of question you want to use based on the content you’ve added. This feature may seem simple, but it can really be a timer-saver when you’re designing a long survey or multiple surveys at once.

Once you’ve created the survey, gathering feedback or data is as easy as sharing a link, sending an email, or dropping it into a chat or social media post.

Turn your survey results into strategic actions with the platform’s analysis tools. Get a results summary that provides automatic charts and summaries that you can pull quick insights from.

You can also filter results by different variables and compare questions and answers with the Crosstabs Report. The Sentiment Analysis feature allows you to analyze the open-ended responses to see if they are positive, negative, or neutral.

One unique feature of the platform is SurveyMonkey Genius, an AI-powered tool that provides step-by-step guidance as you create your surveys while identifying any potential errors you might have made and recommending fixes. It can also predict survey performance and help you save time by automating certain tasks.

Key features

• Over 230 survey templates
• AI-powered step-by-step survey building guidance
• Share surveys via email, link, social, SMS, and more
• Integrates with Zoom, Salesforce, Marketo, and more
• Automatic charts and summaries
• Get the most out of responses with Word Cloud and Sentiment Analysis
• Plans for individuals or multiple users