Swell Questions

Showing 1 - 20 of 350 questions

Q: What happened to lifetime access?

I logged in and it says my plan was cancelled and I needed to pay for one of their plans. This was a scam if my access is not reactivated.

dsilvermDec 18, 2024
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Q: I just logged in and it said this store has been deactivated.

Why??

03c5a1cf22c544e5b42719ca2df5ce0bPLUSJul 27, 2024
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Q: I bought this a year ago and I had to pause my efforts on a shop.

I just logged back in and it says my account has expired and been canceled?!? What's the deal? Is this not a lifetime purchase??

WolfDan26Dec 20, 2022
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Q: I bought this on Last Call because it said it would allow us to switch tiers after it had ended.

Now, after buying it, it does not allow us to switch tiers after Last Call ended. Why did I buy this if I can't upgrade to a higher tier?

03c5a1cf22c544e5b42719ca2df5ce0bPLUSApr 1, 2022
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Q: Hi, You say "Digital products are an important part of Swell.

Though we don't yet offer a dedicated fulfillment feature..." Can you please provide an ETA or timeline for implementing digital product fulfillment features?

5dd71b516a1e42e6940efc7c5450b09bMar 30, 2022
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