A: Our system monitors account activity, and if an account remains inactive for more than nine months, it will be automatically deactivated. This deactivation only restricts certain features, such as API access. To reactivate your account, please contact our support team at support@swell.is, and they will be happy to assist you.
A: Our system monitors account activity, and if an account remains inactive for more than nine months, it will be automatically deactivated. This deactivation only restricts certain features, such as API access. To reactivate your account, please contact our support team at support@swell.is, and they will be happy to assist you.
Q: Hi,
You say "Digital products are an important part of Swell.
Though we don't yet offer a dedicated fulfillment feature..." Can you please provide an ETA or timeline for implementing digital product fulfillment features?
Q: What happened to lifetime access?
I logged in and it says my plan was cancelled and I needed to pay for one of their plans. This was a scam if my access is not reactivated.
Steven_Swell
Feb 14, 2025A: Our system monitors account activity, and if an account remains inactive for more than nine months, it will be automatically deactivated. This deactivation only restricts certain features, such as API access. To reactivate your account, please contact our support team at support@swell.is, and they will be happy to assist you.
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Q: I just logged in and it said this store has been deactivated.
Why??
Steven_Swell
Feb 14, 2025A: Our system monitors account activity, and if an account remains inactive for more than nine months, it will be automatically deactivated. This deactivation only restricts certain features, such as API access. To reactivate your account, please contact our support team at support@swell.is, and they will be happy to assist you.
Share Swell
Verified purchaser
Mine too!!!
Q: I bought this a year ago and I had to pause my efforts on a shop.
I just logged back in and it says my account has expired and been canceled?!? What's the deal? Is this not a lifetime purchase??
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Q: I bought this on Last Call because it said it would allow us to switch tiers after it had ended.
Now, after buying it, it does not allow us to switch tiers after Last Call ended. Why did I buy this if I can't upgrade to a higher tier?
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Q: Hi, You say "Digital products are an important part of Swell.
Though we don't yet offer a dedicated fulfillment feature..." Can you please provide an ETA or timeline for implementing digital product fulfillment features?
Share Swell