Swift Polling Questions

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Q: Is the number of response and participants limit on per question?

In other words, is the limit based on each account monthly or for each poll at a time?

ShopaholicPLUSFeb 4, 2021
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Elizabeth_SwiftPolling

Elizabeth_SwiftPolling

May 14, 2024

A: Hi andy54,

Thank you for reaching out.
The limit of participants is per account.

Kindly,
Elizabeth

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Q: Please bring this back for appsumo plus!

themguptasMar 17, 2021
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Q: The APPROVE button in Active Poll does not work.

Trolls were able able to submit and publicly show negative comments even without our moderator clicking on the APPROVE button.

This is a serious bug. It undermines the moderator's/facilitator's credibility when commenst meant to be hidden goes directly into PRESENTER's screen. We had no choice but to use DELETE button.

Can you share what is your plan to fix this bug. It really caught me and my client offguard yesterday. We had 200+ participants. It didn't go down well with the organisers! :(

AbasFeb 20, 2021
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Elizabeth_SwiftPolling

Elizabeth_SwiftPolling

May 14, 2024

A: Hi Sumo-ling,

For the open-ended question moderation, your presentation screen should be set up to show the Approved questions/feedback only.

-Go to the Presentation page
-Go to the Settings
-Choose to show the Approved, instead of the All

Let me know how it goes.

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Q: How do I configure OPEN ENDED poll to appear on screen only if I approve it first?

The APPROVE button in Active Poll does not work. Trolls were able able to submit and publicly show negative comments even without our moderator clicking on the APPROVE button.

This is a serious bug. It undermines the moderator's/facilitator's credibility when commenst meant to be hidden goes directly into PRESENTER's screen. We had no choice but to use DELETE button.

Can you share what is your plan to fix this bug. It really caught me and my client offguard yesterday. We had 200+ participants. It didn't go down well with the organisers! :(

AbasFeb 20, 2021
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Q: Hello, Can I use a live poll in an autowebinar (prerecorded webinar)?

Just a way to track who is watching the autowebinar. thank you, Mike

jojogoPLUSFeb 12, 2021
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Elizabeth_SwiftPolling

Elizabeth_SwiftPolling

May 14, 2024

A: Hi Mike, I see your point. You could use the polls for the auto-recorded webinar only in a survey format - all of your polls would show one after another without a delay. Otherwise, you could only use a single question.

Let me know if this helps.

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Q: Despite reading the questions, I am still confused as to the structure of the AppSumo plan.

1. Are the number of responses included in the plan monthly? For instance, 1 code = 10,000 responses per month. 2. The Lifetime Deal states it includes the Swift Pro Polling Plan but does not include SMS that is part of the Swift Pro Polling Plan? So this is not really the Swift Pro Polling Plan? And if not, what is the additional fee structure to add SMS?

healthydevPLUSFeb 15, 2021
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Elizabeth_SwiftPolling

Elizabeth_SwiftPolling

May 14, 2024

A: Hi ken_cheney,

This deal corresponds to the Interactivity Suite Pro Plan as listed on our website (https://swift.excitem.com/pricing/).

SMS is not supported.

If you need to add SMS, you'd need to create a regular account and purchase one of the plans that support SMS.

I hope this helps.

Elizabeth

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Q: Hello, Are the following numbers monthly or one time meaning after I've received 10,000 responses, I need to start paying?

Thank you, Michael

Up to 1,000 participants
10,000 responses

jojogoPLUSFeb 15, 2021
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Elizabeth_SwiftPolling

Elizabeth_SwiftPolling

May 15, 2024

A: Hi michael928, the numbers are monthly.

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Q: Hello, Some questions before purchase: 1 - There's anyway to translate the front-end widgets?

I saw that some strings are in english, example: Pools, Q&A, Ask the speaker, popular, recent, enter your question, etc
2 - I'm planning to purchase the max of stack, but users from appsumo in future can upgrade the account adding more resources paying extra? Example: add more users, responses or features that are not included in the deal at moment ?
3 - Any public roadmap?
4 - New features and updates from swift pooling will be add to appsumo users?
5 - Any whitelabel plan to add in swift?

Thank you!

Rodrigo.LTDPLUSFeb 11, 2021
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Elizabeth_SwiftPolling

Elizabeth_SwiftPolling

May 14, 2024

A: Hi rodrigo.cruz,

1 - There's anyway to translate the front-end widgets? I saw that some strings are in english, example: Pools, Q&A, Ask the speaker, popular, recent, enter your question, etc

That might come but not in the close future (not until 4-5 months)

2 - I'm planning to purchase the max of stack, but users from appsumo in future can upgrade the account adding more resources paying extra? Example: add more users, responses or features that are not included in the deal at moment ?

Extra features can be added for an extra cost.

3 - Any public roadmap?

Not for now.

4 - New features and updates from swift pooling will be add to appsumo users?

Yes, e.g. leaderboard and quizzes.

5 - Any whitelabel plan to add in swift?

Yes, this is on the Roadmap.

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Q: Is the number of participants per month?

Thanks in advance.

d631c59d2ae846fa96fd4cfa8e166a02PLUSFeb 15, 2021
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Elizabeth_SwiftPolling

Elizabeth_SwiftPolling

May 15, 2024

A: Hi there. Yes, it is.

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Q: For a Single code, does the 10,000 response renew monthly ?

18e627e4b75e45e1998f41c3487baf71Feb 12, 2021
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Elizabeth_SwiftPolling

Elizabeth_SwiftPolling

May 14, 2024

A: Yes, it does.

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Q: when will Google Slides integration be available?

It was suggested it would be ready end of Dec/early January. We use googleslides exclusively and i'll have to return if it doesnt integrate before my presentations at the end of the month

irfan614Feb 14, 2021
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Founder Team
Elizabeth_SwiftPolling

Elizabeth_SwiftPolling

May 15, 2024

A: Hi irfan22, thanks for escalating that. G-Slides is a work in progress. To my chagrin, it won't be available till the end of this month due to the product and pricing changes that had come up and taken over the other roadmap items, i.e. G-Slides. March is the destination for now. Sorry for any inconvenience.

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Q: Hello, Can you integrave with Wave.

video which was also a deal on appsumo? They provide hosting as part of their services so we don't have to have a youtube or vimeo account. Thank you, Mike

jojogoPLUSFeb 12, 2021
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Elizabeth_SwiftPolling

Elizabeth_SwiftPolling

May 15, 2024

A: Hi michael928 , I will bring that up to my product team but as of now, it is not part of the product roadmap.

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Q: If the poll is anonymous (without registration) how do you calculate the number of participants?

Or anonymous votes are calculated as responses and it is possible to have 10.000 responses?

Gabo_BrunoPLUSFeb 13, 2021
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Elizabeth_SwiftPolling

Elizabeth_SwiftPolling

May 15, 2024

A: We use cookies to identify the users; therefore, anonymity does not play a role, we could still identify a unique user.

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Q: Hi there What a great product I do have a question If i stack 5 codes, and run a poll (10 question) ...

within3000 participants, and all my participants answered those 10 question (=30000responses), does it mean i cant run any poll anymore in that particular of month?

Thanks

shaze86Feb 14, 2021
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Elizabeth_SwiftPolling

Elizabeth_SwiftPolling

May 15, 2024

A: Hi shaze86 , yes, that's correct.

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Q: Is there a way to link the quiz results to the submitted?

Hoping that there is since teaching was one of the uses!

69bb6824472c4badbdd88edd78e8d3c9Feb 11, 2021
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Founder Team
Elizabeth_SwiftPolling

Elizabeth_SwiftPolling

May 15, 2024

A: If you refer to the surveys that are linked based on the reply to the previous poll, then that's available.

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Q: Does the product have the option for people to vote on a question so in larger audiences the most popular questions rise to the top?

a83659deba6443e09fe41a675858c4abFeb 11, 2021
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Founder Team
Elizabeth_SwiftPolling

Elizabeth_SwiftPolling

May 15, 2024

A: That is available as part of the Audience Q&A feature.

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Q: Hi there Your tool looks very nice.

Here are my questions:
1.) Is it possible to change the language of the interface to the participants to GERMAN?
2.) It seems as if the polls and q&a are somehow general (I only get one access code for all different polls). With slido I was used to be able to prepare different events with the polls and each one had a different access code. Is this also possible?
3.) there seems to be some timelag between entering questions to the presenter and showing them. How reliable is your platform also for larger groups of participants?
4.) With slido I had the possibility as a presenter to have a view, that I could share with my participants, where I could see all questions and check off the ones that I just answered. And the participants could follow, what I did and see which questions I checked, and those questions disappeared. Is this possible too?

thanks a lot for your reply.
best
Olivier

olivier.gDec 14, 2020
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Founder Team
Belal_SwitfPolling

Belal_SwitfPolling

May 14, 2024

A: Hi Olivier,
Thank you so much for your question and your feedback.
1. We have multi-language support in our roadmap for 2021. We will work to prioritize the German lanaguage.
2. We are working to add the event concept so that you can create multiple events within the same account. For now, when you buy more than one token you will have a few accounts linked and you can have multiple sessions happening simultaneously. This is one of the core features we are planning to add in Q1 2021.
3. The system is very solid and it is being used by some of the largest broadcasters world-wide. The Q&A is a new feature and we are working to optimize it further over the next few days/week.
4. We have a new presentation page coming up and a few present modes (mainly for controlling the questions). I don't think I follow the exact requirements so, please share some details with me via info@excitem.tv

Best,
Belal

2.) It seems as if the polls and q&a are somehow general (I only get one access code for all different polls). With slido I was used to be able to prepare different events with the polls and each one had a different access code. Is this also possible?
3.) there seems to be some timelag between entering questions to the presenter and showing them. How reliable is your platform also for larger groups of participants?
4.) With slido I had the possibility as a presenter to have a view, that I could share with my participants, where I could see all questions and check off the ones that I just answered. And the participants could follow, what I did and see which questions I checked, and those questions disappeared. Is this possible too?

thanks a lot for your reply.
best

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Q: I'm super interested.

I've got two questions:

(1) Participant Removal: If I have "transient participants" (people who might be involved in just one of many polls, and then disappear) and I want to remove them (so they aren't taking up one of my available participant seats)...is that possible?

(2) Zapier: Do you plan on having an integration with Zapier? I can imagine so many scenarios where based on a particular response to a poll, I might want to trigger something via Zapier.

Thanks in advance!

d631c59d2ae846fa96fd4cfa8e166a02PLUSFeb 11, 2021
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Founder Team
Elizabeth_SwiftPolling

Elizabeth_SwiftPolling

May 14, 2024

A: Hi there,

(1) Participant Removal: If I have "transient participants" (people who might be involved in just one of many polls, and then disappear) and I want to remove them (so they aren't taking up one of my available participant seats)...is that possible?

No, this is not possible.

(2) Zapier: Do you plan on having an integration with Zapier? I can imagine so many scenarios where based on a particular response to a poll, I might want to trigger something via Zapier.

Yes, but I don't have any details for now.

Thank you,
Elizabeth

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Q: Does this include the Gaming and Quizzes tool>

83d874bc230947499a2f9581c57c8370PLUSFeb 11, 2021
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Founder Team
Elizabeth_SwiftPolling

Elizabeth_SwiftPolling

May 14, 2024

A: Hi there,

That's on the Roadmap, not available yet.

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Q: I wonder why 30,000 responses & 3,000 participants for 5 stack?

It should be unlimited responses for 5 stack & participants should be increased to make it a best deal..

I plan to stack 5 codes if the deal is improved.

Please consider..

amitabhPLUSJan 31, 2021
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Elizabeth_SwiftPolling

Elizabeth_SwiftPolling

May 14, 2024

A: Hi amitabh,

Thanks for the suggestion. I passed that over to the product team.

Kindly,
Elizabeth

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