I invested in this as I have use cases later down the line, looks great, but the logic system in the back end is awful, terminology confusing and zero customer support when you ask very important questions.
1) I need to edit my own brand page, you never replied to say what I can or cannot do, guys it cannot be hard to give me access to this and allow basic edits. 2) Deleting subscriptions is impossible 3) Menu system is one of the worse I have ever seen, all parts are poor.
As a person who works in live streaming/broadcasting, I have a fair share of experience with multistreaming platforms. I know Switchboard is trying to market themselves differently with their unique feature StreamShare but I can't help compare the leading multistream platform out there.
What I Love! 1. Streaming destination They have 10 important streaming destinations + RTMP. Restream has 36 & Castr has 35. But as long as your destination support RTMP these numbers don't really matter.
2. Stream Server They have 10 Stream Server, they covered 5 out of 7 continents they are missing South Africa. Comparing to Restream (26) and Castr (15)
3. Templates I really love this feature, no more daily Copy/Paste just to update the Title of the Live Streaming for the day.
4. Workflow Currently, I have 8 Restream and 5 Castr accounts because each live stream needs a different encoder input, none of the two has this feature. This feature would greatly help me manage 10 live stream programs in just one account.
5. Workspace With 5 codes you can easily resell up to 10 programs. Alternatively, this is also helpful in creating 10 teams so they'll have limited access to their own live streaming and destination (authentication). Like #4, as the "Admin" of our company, I can easily manage all teams without switching accounts.
6. 2FA Just added security for admin. For paranoid users like me.
7. No Switchboard branding At 35/mo (regular price) there's no branding compared to Restream's $49/mo
8. Automatic Title & Description Update No more going to each destination to update the title & description, you can update it right on your Switchboard.
What I don't like: 1. UI... for some reason UI seems to have a learning curve but actually, it's simple. It just that the way it is designed looks a bit confusing but actually is not.
2. No Automatic Live Stream (In the Roadmap) Currently, you have to "Go Live" in your encoder go to Switchboard, and press "Go Live" in order to start the live stream.
My Wishlist:
1. Unified chat Make this available and you can compete with other platforms!
2. Automatic Live Stream See I don't like #2
2. Streaming Recording This is useful as a redundancy, just in case users forgot to record from their Encoder.
3. Backup RTMP (Failsafe) It's good to have a failsafe or backup RTMP input just in case the primary RTMP connection got disconnected.
4. RTMP Pull Link Similar to StreamShare but the user doesn't need to have a Switchboard account in order to have a secured source of RTMP so they could broadcast your live stream in theirs.
6. RTMP Source Opposite of #5 no need for an encoder, just get the RTMP link from the broadcaster so you could stream their broadcast as well.
7. Stream pre-recorded videos
8. Schedule a live stream of recorded videos
I have some suggestions when it comes to their monthly pricing and feature, but due to the character limit, I have to end here.
I bought 1 code at first. I tried it out and bought 3 more codes. And today the last one and I have the full pot. :)
I use with OBS, Larix and Restream.io everything works great.
One time while multistreaming a 4 hour conference, 1 stream on Youtube got disconnected, it could be related to the internet connection because the bandwidth dropped dramatically for a while, but the other 4 facebook channels streamed without a problem.
It is possible to attach a logo to the stream but you have to write to the support. It should be a standard option.
Unfortunately Switchboard lacks a core functionality (at least for me): it does not collect aggregated chat messages in the encoder from the people attending the live stream(s). Please let me know whether this feature is on your to-do list or not, otherwise I will ask Appsumo for my money back. Thanks.
Verified purchaser
Very poor U/X and very bad customer support
I invested in this as I have use cases later down the line, looks great, but the logic system in the back end is awful, terminology confusing and zero customer support when you ask very important questions.
1) I need to edit my own brand page, you never replied to say what I can or cannot do, guys it cannot be hard to give me access to this and allow basic edits.
2) Deleting subscriptions is impossible
3) Menu system is one of the worse I have ever seen, all parts are poor.
Verified purchaser
A must have!!
Hello.
I use several services of livestreaming and Switchboard is a must have, also if you have other platforms.
Years of experience, in continuous improvement and excellent customer service.
If you need to stream, you trust in Switchboard.
Regards.
Verified purchaser
Great Product But Needs More Perks
As a person who works in live streaming/broadcasting, I have a fair share of experience with multistreaming platforms. I know Switchboard is trying to market themselves differently with their unique feature StreamShare but I can't help compare the leading multistream platform out there.
What I Love!
1. Streaming destination
They have 10 important streaming destinations + RTMP. Restream has 36 & Castr has 35. But as long as your destination support RTMP these numbers don't really matter.
2. Stream Server
They have 10 Stream Server, they covered 5 out of 7 continents they are missing South Africa. Comparing to Restream (26) and Castr (15)
3. Templates
I really love this feature, no more daily Copy/Paste just to update the Title of the Live Streaming for the day.
4. Workflow
Currently, I have 8 Restream and 5 Castr accounts because each live stream needs a different encoder input, none of the two has this feature. This feature would greatly help me manage 10 live stream programs in just one account.
5. Workspace
With 5 codes you can easily resell up to 10 programs. Alternatively, this is also helpful in creating 10 teams so they'll have limited access to their own live streaming and destination (authentication). Like #4, as the "Admin" of our company, I can easily manage all teams without switching accounts.
6. 2FA
Just added security for admin. For paranoid users like me.
7. No Switchboard branding
At 35/mo (regular price) there's no branding compared to Restream's $49/mo
8. Automatic Title & Description Update
No more going to each destination to update the title & description, you can update it right on your Switchboard.
What I don't like:
1. UI... for some reason UI seems to have a learning curve but actually, it's simple. It just that the way it is designed looks a bit confusing but actually is not.
2. No Automatic Live Stream (In the Roadmap)
Currently, you have to "Go Live" in your encoder go to Switchboard, and press "Go Live" in order to start the live stream.
My Wishlist:
1. Unified chat
Make this available and you can compete with other platforms!
2. Automatic Live Stream
See I don't like #2
2. Streaming Recording
This is useful as a redundancy, just in case users forgot to record from their Encoder.
3. Backup RTMP (Failsafe)
It's good to have a failsafe or backup RTMP input just in case the primary RTMP connection got disconnected.
4. RTMP Pull Link
Similar to StreamShare but the user doesn't need to have a Switchboard account in order to have a secured source of RTMP so they could broadcast your live stream in theirs.
6. RTMP Source
Opposite of #5 no need for an encoder, just get the RTMP link from the broadcaster so you could stream their broadcast as well.
7. Stream pre-recorded videos
8. Schedule a live stream of recorded videos
I have some suggestions when it comes to their monthly pricing and feature, but due to the character limit, I have to end here.
Grab this deal while you can.
Verified purchaser
Amazing Deal!
I bought 1 code at first. I tried it out and bought 3 more codes. And today the last one and I have the full pot. :)
I use with OBS, Larix and Restream.io everything works great.
One time while multistreaming a 4 hour conference, 1 stream on Youtube got disconnected, it could be related to the internet connection because the bandwidth dropped dramatically for a while, but the other 4 facebook channels streamed without a problem.
It is possible to attach a logo to the stream but you have to write to the support. It should be a standard option.
Verified purchaser
Lacking core functionality
Unfortunately Switchboard lacks a core functionality (at least for me): it does not collect aggregated chat messages in the encoder from the people attending the live stream(s). Please let me know whether this feature is on your to-do list or not, otherwise I will ask Appsumo for my money back. Thanks.