113045121989419347618Q: Why is nothing working after the recent Taja AI fix attempt, and can lost credits be restored?
After contacting support about the YouTube publishing and rendering issues, I was told the team was working on a fix. However, the situation is now worse.
Currently, nothing in the platform is functioning correctly:
Shorts generation fails
Clips generation fails
Written content generation fails
The platform is completely unusable for me right now.
In addition, I already lost 4 of my 8 monthly credits while trying to test and troubleshoot these problems, even though no usable output was generated.
Could the team please clarify:
Is there an ongoing system-wide issue?
When is a fix expected?
Can failed credits be restored for affected users?
Thank you.
Imohmed_Taja
May 22, 2026A: Can you please send me an email at [email protected] regarding this? This should be fixed if you delete and regenerate. Send me an email with the email associated with your account so i can restore your credits
Verified purchaser
Nothing working for me either, was told to expect a fix overnight a couple of days ago. I've wasted 8 credits so far without being able to output anything
I am unable to log in to my account. I have sent countless emails, but received no response. It has been complete silence.
Verified purchaser
The app is very unstable. It worked this time, but the subtitles for the clips are being rendered to the right of the video, which is completely different from what’s shown in the preview, making the result look really weird. I’ve already used up 5 of my 8 credits, and so far I haven’t gotten any useful results—not because of the quality of the clips, but because the app’s basic functions don’t wo
Apologies for this. We are working on this issue as we speak and expect it to be resolved shortly.
Also I am unable to log in to my account.