4.4
Taco ratings
'Taja AI has received positive feedback from customers, particularly for its efficient video optimization, seamless short-form video creation, and time-saving capabilities. Users have praised the tool's AI-generated titles, descriptions, and thumbnails. While there have been some minor issues with tag suggestions and thumbnail quality, overall, Taja AI is a solid choice for those seeking a reliable video optimization tool. Additionally, with a 60-day money-back guarantee, it's definitely worth giving it a try.'
AI-powered summary of customer reviews
Verified purchaser
How is This Thing Still Even Accepting Users Online?
I've contacted Appsumo customer service, and I hope they do the right thing, because they are giving me boilerplate responses about a Taja refund. This software barely worked for the 3 months I started with it and it went downhill fast. There is just issue after issue and they pretend like "it's OK", and it is NOT!
Big waste of Time and Money, nothing works. (Maybe it did for when they launched here, but nothing since then!)
Call your credit card company!
RESPONSE TO THIS GUY'S RESPONSE: This IS NOT just one issue. Your entire platform is broken. Everything from trying to connect accounts (especially Youtube) to trying to actually post content and have it do what it's supposed to do. I have waited months for you to fix stuff. Just give up and give everyone their money back!
imohmed_taja
Jan 4, 2026Thanks for the review. We really appreciate it and apologize for the inconvenience. One of our service providers abruptly sunset their API which is affecting user experience or . We are working on bringing this in house and it is taking time as this is a big project. We expect this to be resolved by Tuesday and your videos to be able to optimize/generate shorts without interruption. We appreciate...
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Verified purchaser
I want a refund This is unacceptable
I spend lots of money to get a higher tier but The platform is basically unusable, this is fraud. This company is not to be trusted. before leaving this review I sent out an email but nothing has been resolved to make the platform perform any better can't optimize a simple 30 second video, this is fake marketing for a lifetime deal.
imohmed_taja
Jan 4, 2026Thanks for the review. We really appreciate it and apologize for the inconvenience. One of our service providers abruptly sunset their API which is affecting user experience or . We are working on bringing this in house and it is taking time as this is a big project. We expect this to be resolved by Tuesday and your videos to be able to optimize/generate shorts without interruption. We appreciate...
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Verified purchaser
Big Waste of Money and Time
I have had problems from the start with this software. Almost every time there is a delay. I have had to delete and resubmit things over and over.
When it works it's good but it's few and far between.
Now it seems like it's just down. I keep getting "An unexpected error occurred. Please try again or contact support if the issue persists."
It has done nothing but "persisted." Big waste of money that has cost me a lot of time.
imohmed_taja
Jan 4, 2026Thanks for the review. We really appreciate it and apologize for the inconvenience. One of our service providers abruptly sunset their API which is affecting user experience or . We are working on bringing this in house and it is taking time as this is a big project. We expect this to be resolved by Tuesday and your videos to be able to optimize/generate shorts without interruption. We appreciate...
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Verified purchaser
Stoped working some months ago, no support.
I loved Taja when it did work, however since several month is stopped working with all kind of issues. The Taja team did also try to upsell me to another lifetime for almost 1000USD on the same Taja product which does not work anymore.
What a shame.
imohmed_taja
Jan 4, 2026Thanks for the review. We really appreciate it and apologize for the inconvenience. One of our service providers abruptly sunset their API which is affecting user experience or . We are working on bringing this in house and it is taking time as this is a big project. We expect this to be resolved by Tuesday and your videos to be able to optimize/generate shorts without interruption. We appreciate...
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Verified purchaser
Fed up with this app & their terrible support
Wasted money on this app that no longer works, Ive sent them multiple emails for a year now on fixes and bugs yet they have done nothing to improve this app, its only gotten worse and has become unusable. What has happened to the money we invested into this product? If this tool comes back dont buy it because its no longer usable and seems to have been abandoned.
imohmed_taja
Dec 5, 2025So sorry to hear about your experience. We are running into an issue with YouTube quota and are working with YouTube to increase our quota. Very sorry for these issues. Please send me the issues personally at ibrahim@taja.ai and I will make a note of them to share with the team to adjust them
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