Hi, It's been two months since I am trying to get in contact with you and receive no answer at all while the normal was to have an excellent customer support. And I have tried it following up with 4-5 reminders... Has Tarvent closed?
Founder Team
Jason_Tarvent
May 29, 2026
A: Hi. I'm sorry to hear you haven't been able to reach us. You can always reach out to us at [email protected]. If you're logged into Tarvent, you can also click the ❔ to get support there as well.
Q: GDPR - How is it going, is this working now; March 2026 forward?
Founder Team
Jason_Tarvent
Mar 20, 2026
A: GDPR has been working for a long time. If you're running into any issues, please reach out to support, and they will get them resolved. However, if you're asking about Tarvent operating servers in the UK, that hasn't happened. We have yet to define a timeline for that, as our focus has been on CRM integrations, and demand for UK-based servers for GDPR has been very low.
Q: Purchased when this was an LTD-- are accounts before March 19th, still an LTD?
I purchased this when it was still considered an LTD. Were all existing accounts before March 19th announcement changed to 1-year access?
Founder Team
Jason_Tarvent
Dec 29, 2025
A: If you purchased the LTD version, then it will always be LTD. We did not switch anything for the LTD customer, as the 1-year deal was a separate one. If you are having issues with your account, please reach out to our support team.
Q: Any chance of this one-year deal coming back to Appsumo?
I considered Tarvent but balked at the 1-year option so I chose another with an LTD and ended up regretting it. So I'm "in the market" again. I'm mulling over another offering (Encharge) which looks interesting but wanted to check here first, just in case. Let me know, thanks!
Founder Team
Jason_Tarvent
Dec 29, 2025
A: Thanks for asking. The 1-year deal will not be coming back. However, if you reach out to support, they should be able to provide you with a 30% off coupon for the monthly plan.
"when your first year wraps up, you'll have the option to upgrade to a lifetime account at 50% off our retail price, permanently. "Can you explain this ?What is the retail price?
Founder Team
Jason_Tarvent
May 13, 2025
A: The retail price is based on the number of contacts you have when you switch to a paid plan. You can visit https://tarvent.com to see our pricing. Also, there is no upgrade to a lifetime account. I know sumo-lings are used to lifetime accounts, but for a SaaS with ongoing costs for the life of your account, we can't offer lifetime accounts and not start to lose money on your account. I hope...
Hi, just to be clear : with purchase, there is no lifetime account (as in pay once forever type of plan), but there is an option to upgrade to a forever-at-50%-off plan. Is that correct?
I can see how confusing this is (we shouldn't have used the term "Lifetime"). Sorry about that. Yes, after the initial 1-year AppSumo deal, you can purchase ongoing 1-year terms at 50% off the retail price based on your contact count, for the life of your account.
Q: Has Tarvent closed?
Hi, It's been two months since I am trying to get in contact with you and receive no answer at all while the normal was to have an excellent customer support. And I have tried it following up with 4-5 reminders... Has Tarvent closed?
Jason_Tarvent
May 29, 2026A: Hi. I'm sorry to hear you haven't been able to reach us. You can always reach out to us at [email protected]. If you're logged into Tarvent, you can also click the ❔ to get support there as well.
Share Tarvent
Q: GDPR - How is it going, is this working now; March 2026 forward?
Jason_Tarvent
Mar 20, 2026A: GDPR has been working for a long time. If you're running into any issues, please reach out to support, and they will get them resolved. However, if you're asking about Tarvent operating servers in the UK, that hasn't happened. We have yet to define a timeline for that, as our focus has been on CRM integrations, and demand for UK-based servers for GDPR has been very low.
Share Tarvent
Verified purchaser
Thank you for responding prompte. Trust building, thumbs up Mr.
Q: Purchased when this was an LTD-- are accounts before March 19th, still an LTD?
I purchased this when it was still considered an LTD. Were all existing accounts before March 19th announcement changed to 1-year access?
Jason_Tarvent
Dec 29, 2025A: If you purchased the LTD version, then it will always be LTD. We did not switch anything for the LTD customer, as the 1-year deal was a separate one. If you are having issues with your account, please reach out to our support team.
Share Tarvent
Verified purchaser
Thank you for confirming.
Q: Any chance of this one-year deal coming back to Appsumo?
I considered Tarvent but balked at the 1-year option so I chose another with an LTD and ended up regretting it. So I'm "in the market" again. I'm mulling over another offering (Encharge) which looks interesting but wanted to check here first, just in case. Let me know, thanks!
Jason_Tarvent
Dec 29, 2025A: Thanks for asking. The 1-year deal will not be coming back. However, if you reach out to support, they should be able to provide you with a 30% off coupon for the monthly plan.
Share Tarvent
Q: Please explain the lifetime
"when your first year wraps up, you'll have the option to upgrade to a lifetime account at 50% off our retail price, permanently. "Can you explain this ?What is the retail price?
Jason_Tarvent
May 13, 2025A: The retail price is based on the number of contacts you have when you switch to a paid plan. You can visit https://tarvent.com to see our pricing. Also, there is no upgrade to a lifetime account. I know sumo-lings are used to lifetime accounts, but for a SaaS with ongoing costs for the life of your account, we can't offer lifetime accounts and not start to lose money on your account. I hope...
Share Tarvent
Hi, just to be clear : with purchase, there is no lifetime account (as in pay once forever type of plan), but there is an option to upgrade to a forever-at-50%-off plan. Is that correct?
I can see how confusing this is (we shouldn't have used the term "Lifetime"). Sorry about that. Yes, after the initial 1-year AppSumo deal, you can purchase ongoing 1-year terms at 50% off the retail price based on your contact count, for the life of your account.