Q: Hello re: HOW TO FIX tidycal recaptcha verification failed please try again

We're getting the recaptcha verification failed please try again when people are trying to book in our calendar. What could be causing this and is there a fix? Thanks

rec28PLUSFeb 23, 2025
Founder Team
Natasha_originals

Natasha_originals

Mar 2, 2025

A: Hello rec28,

Thank you for your message!

Please login to your TidyCal account and head to this page: https://tidycal.com/settings

Then scroll all the way to the end of the page and set the field: Booking page reCAPTCHA to Disabled.

Best regards!

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rec28rec28PLUS
Posted: Feb 23, 2025

BTW: Please check your SPAM/JUNK folders because I have sent several emails in the past to support@tidycal.com and have NEVER received a response. Thank yoU!

Founder
Posted: Mar 2, 2025

Have you received a reply from our team?

Posted: Mar 12, 2025

Im also having exactly this same problem. I have always used recaptcha without a problem, but today I tested it and it wasn't working. I had to disable it. Any fix?

I am also having this issue. It seems that disabling the reCAPTCHA does not really fix the problem; it only masks it. I hope that disabling it will not cause all sorts of fake bookings now.

Posted: Mar 31, 2025

Are you working on a fix for the reCAPTCHA failure issue? Turning it off just leaves us vulnerable to spam bookings.