Q: How do I get support?

I have run into an issue and I cannot find a link where I can email and have someone look into it. I have set up specific hours Monday through Friday where people should be able to book appointments, for both a free meeting and a paid meeting. No days are clickable. Why?

dcd50fa23b2c4c0b80a07611a4c021b7Feb 10, 2021
Founder Team
David_AppSumoOriginals

David_AppSumoOriginals

May 15, 2024

A: Hey, Sumo-ling!

Thanks for reaching out — you're right, we should make the support email more visible on our website tidycal.com. It's mentioned in the terms and privacy policy pages, but not everyone knows to look there.

If you need any help with your TidyCal account, you can email originals@appsumo.com. We have an entire, awesome support team (the same support team behind SendFox, KingSumo, and Sumo.com) that are happy to answer any questions you have. They're amazing, and they can help your account and any questions you have.

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Posted: Jan 22, 2025

Hi TidyCal Support Team,

I’m experiencing an issue where clients do not receive confirmation emails after booking a session through my TidyCal account. However, I am receiving the emails as the host. Here are the details:

Booking Type: Meeting - 10 minutes
My Account Email: info@nazaninbigdeli.com
Test Client Email Used: faridehshargh@gmail.co
Please help me.

Posted: Apr 18, 2025

Hi i need help