I am looking for a way to ID fields in our booking form so these can be reliably called upon in...
I am looking for a way to ID fields in our booking form so these can be reliably called upon in Zapier and external APIs. Currently, it seems that TidyCal identifies data in the order that answers are input by a user. For example; 'Question Answer 1' may be phone number on one form and it could be applicant name on another form, depending on which order the user has input the information. This causes issues in Zapier as there's no way to call a specific field and ensure it is in the correct place each time as there is no constant I can call upon. Fields are simply named "Question 1" "Question Answer 1" etc - but as behaviour fluctuates from user to user these field names are not always reliable. Any help is greatly appreciated as our systems are live and require fixing asap!
Hello Ethan,
Thank you for your message.
Your concern in regards to the ID fields and question and answer order in Tidycal has been successfully escalated to our development team for thorough investigation and potential improvement.
We understand how important it is to ensure a seamless experience for our users, and your feedback plays a crucial role in achieving that goal.
Rest assured, our team is diligently working to identify and address the root cause of the issue you encountered. While we strive to resolve it as swiftly as possible, please bear with us as we conduct a thorough analysis to ensure a comprehensive solution.
As soon as this issue is resolved, our team will reach back out to you with an update.
Once again, we truly appreciate your patience and understanding throughout this process.
Thank you for your continued support and for being a valued member of our community.
Have a great day and kind regards!