Q: My users receive calendar invite, but not the custom confirmation email?. They are not in spam or junk.

hello0858Jun 9, 2025
Founder Team
Natasha_originals

Natasha_originals

Jun 14, 2025

A: Hi hello0858,

Thanks for bringing this to our attention.
Since emails are not ending up in spam or junk folders, we’ll want to take a closer look.

Could you please contact our support team directly at support@tidycal.com with the details of your booking type and a sample email address that didn’t receive the confirmation? They’ll be able to investigate this further for you.

We appreciate your patience, and we’ll do our best to get this resolved quickly!

Best regards!

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