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ieboji
Mar 7, 2026

Q: TidyCal does not generate SSL certificates

My domain is: consult.chatbizsol.com

I am setting up a custom domain for my TidyCal booking page.

My DNS record is:

CNAME
consult → members.tidycal.com

DNS propagation has completed globally (confirmed via DNSChecker), and TidyCal shows “DNS configured” in the dashboard.

However, visiting:

https://consult.chatbizsol.com

returns the error:

NET::ERR_CERT_COMMON_NAME_INVALID

The SSL certificate presented is *.tidycal.com, which does not match the custom domain.

My DNS is managed via QuicCloud DNS, and the subdomain resolves correctly to members.tidycal.com.

Does TidyCal provision SSL certificates for custom domains pointing to members.tidycal.com, or is a Cloudflare proxy required for SSL to work?

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I hope they can resolve this issue as quickly as possible. For a moment I was happy to have access to this new feature. 🙁

The issue we have is while you can create a CNAME to point to TidyCal recommended domain which is members.tidycal.com, it id for TidyCal to generate the SSL certificate to match the CNAME. That is something only they can do.

I’m having the same issue.

Verified purchaser

I’m having the same issue.

Verified purchaser

Same here. Plus I can't choose my custom domain. It's stuck on tidycal.

I am guessing they are workng in the background to fix it. But so far, they hve not acknowledge the issue is with them.

I’m having the same issue

If you can't create CNAME directly, ask your hosting company to do so for you. Most Hostly plans allow for the creation of CNAME.

SSL report:
https://www.ssllabs.com/ssltest/analyze.html?d=consult.chatbizsol.com

The scan shows TidyCal’s AWS servers responding but presenting the wildcard *.tidycal.com certificate, suggesting the custom-domain SSL has not yet been issued.

Could you please trigger SSL provisioning for consult.chatbizsol.com?

Thank you.