Q: Why is a manually set availability date (May 29, 2025) not showing up on the public booking page?
I added custom availability on May 15, May 29, June 12, and June 26 (all from 20:00 to 22:00, EDT). All dates appear on the public booking page except May 29, even though the settings are identical. There are no conflicting events, the timezone is correct (Toronto), Thursdays are allowed, and no padding issues exist. I tried removing/re-adding the date, duplicating working ones, changing order, and toggling the calendar. Nothing works. Other users I know have the same issue with that exact date. This seems like a bug affecting specific custom dates. Any fix?
Natasha_originals
Jun 9, 2025A: Hello,
Thanks for providing all the details — that’s super helpful.
In this case, since the issue seems specific and you've already checked the usual settings (availability, conflicts, timezone, etc.), the best next step is to have our support team take a closer look at your account and calendar integration.
Could you please reach out directly to support@tidycal.com with this information? That way, we can securely access your account and investigate what’s happening with your availability.
Thanks again for your patience — we’ll be happy to help resolve this!
Best regards!