Tiny Talk Questions

Showing 1 - 20 of 174 questions

Q: Whatsapp Integration

1. Integration with Whatsapp does it mean that customers can chat with AI chatbot directly on Whatsapp, using a specific number?
2. Do I have to provide my own Whatsapp API?
3. Are there any other costs that must be incurred for this integration with Whatsapp, such as an API monthly subscription?

AndiMicroPLUSDec 21, 2024
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Founder Team
tinytalk

tinytalk

Dec 21, 2024

A: Hi! 👋

Thank you for the questions, happy to help.

1. That's correct, you create an AI chatbot on Tiny Talk, add your documents to create your bots' knowledge base, you can then embed this in your website or integrate it with WhatsApp. When you do this you couple a phone number with the bot you created. Anybody sending WhatsApp messages to that phone number will get a reply from your AI...

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Q: how much load does this add to the website?

samuel45Dec 20, 2024
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Founder Team
tinytalk

tinytalk

Dec 20, 2024

A: Hey Samuel,

It does not add any additional load to your website.

Hope this helps!

All the best
Tiny Talk Team

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Q: Chatbot Avatar

Hi, can I move location position of chatbot when embedded js is used for my webpage. The current default bottom right is not suitable for my webpage. For example, can I move to mid halfway or other way.

Let me know.

martin_tf_wongPLUSDec 19, 2024
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Founder Team
tinytalk

tinytalk

Dec 19, 2024

A: Hello Martin,

Thank you for reaching out.

At the moment we are working exactly on these features, in a few weeks we'll be rolling out changes that massively improves the chat widget with additional features and settings, including widget launcher position. You'll be able to align it to the left bottom corner as well.

If you want to shift it just a bit and not completely align to the left,...

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Q: Ask about the plan

on your official website, there is a feature for the future like 5 seats, advanced analytics, single sign-on after buying the plan with 7 codes. Am i getting the features in the future automatically.

PHP93752Dec 18, 2024
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Founder Team
tinytalk

tinytalk

Dec 19, 2024

A: Hello,

Thank you for reaching out and considering Tiny Talk.

While each tier has access to features at the time of the deal and we reserve the right to decide against it, we have been happy to roll out such new features to all tiers and for some features only tier 3 and above.

For instance seats (teams features) and analytics will be rolled out to tier 3 and above, but amount of seats will...

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Q: Out of resources they say

i just redeemed my codes and connected the API and recieved this error message

429 You exceeded your current quota, please check your plan and billing details. For more information on this error, read the docs: https://platform.openai.com/docs/guides/error-codes/api-errors.

I havent used it yet. When I go to Chatgpt it isnt clear on how to add credits. Can you help with this? Also, how can we get an estimated costs of monthly fees

930f140ee23542a88b5c73992aba2b63PLUSDec 16, 2024
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Founder Team
tinytalk

tinytalk

Dec 16, 2024

A: Hello,

We've just sent you a follow-up email, explaining possible causes and solutions.
Let's continue over email.

All the best,
Tiny Talk Team

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