Just to confirm, if we bring our own API key, can we access all of the other models like Claude? Can you also tell me if there is a character limit on the system instructions? Is access temperature standard?
Q: Can the chatbot return both a text response along with a URL with more information?
User asks. What is a claim driver? Tinytalk replies: a claim driver is a type of mule. Here’s a video to learn more about claim drivers https://claimdrivervideo.com
Hi, I had the idea to create chatbots for each of my clients, allowing them to log in and manage their own bots and use the help desk features in the future. I just read this reply to another question: "Seats are premium add-on – Tier 7 users will get 1 free for life" This doesn't ruin Tiny Talk entirely for me, but I was under the impression we would have more seats included in the highest possible paid plan. Could you shed some light on this decision? Teams features are one of the most important reasons agencies would want to invest in a product like this, and having an unlimited amount of chatbots with help desk - but only 1 person able to access said help desk - doesn't seem viable. I think it makes strategic sense though, since you need MRR to stay afloat! I was just hoping we would get access to, say, 5 seats.
Thank you for reaching out and for sharing your perspective
We try to make all new features available to every tier, but some (like custom domains and teams) involve not just development but also ongoing operational and support effort. With multiple team members per account, support needs scale up significantly. If we included 5+ seats by default, our support volume would 5x overnight,...
Q: API key & Instructions Character Limit
Hi there,
Just to confirm, if we bring our own API key, can we access all of the other models like Claude? Can you also tell me if there is a character limit on the system instructions?
Is access temperature standard?
Thanks!
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Q: Any updates on the Shopify integration?
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Q: Can the chatbot return both a text response along with a URL with more information?
User asks. What is a claim driver?
Tinytalk replies: a claim driver is a type of mule. Here’s a video to learn more about claim drivers https://claimdrivervideo.com
tinytalk
Sep 9, 2025A: Hello,
Thank you for reaching out. Yes, this is possible, as long the necessary information is provided in your chatbot's knowledge base and instructions.
Hope this helps.
All the best,
Oscar
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Q: Is the customer facing chatbot fully White label ?
tinytalk
Sep 9, 2025A: Hello,
Thank you for reaching out. Yes, the customer facing chatbot is fully white label.
Hope this helps!
All the best,
Oscar
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Q: Question about teams features
Hi, I had the idea to create chatbots for each of my clients, allowing them to log in and manage their own bots and use the help desk features in the future. I just read this reply to another question: "Seats are premium add-on – Tier 7 users will get 1 free for life"
This doesn't ruin Tiny Talk entirely for me, but I was under the impression we would have more seats included in the highest possible paid plan. Could you shed some light on this decision? Teams features are one of the most important reasons agencies would want to invest in a product like this, and having an unlimited amount of chatbots with help desk - but only 1 person able to access said help desk - doesn't seem viable.
I think it makes strategic sense though, since you need MRR to stay afloat! I was just hoping we would get access to, say, 5 seats.
tinytalk
Aug 24, 2025A: Hello!
Thank you for reaching out and for sharing your perspective
We try to make all new features available to every tier, but some (like custom domains and teams) involve not just development but also ongoing operational and support effort. With multiple team members per account, support needs scale up significantly. If we included 5+ seats by default, our support volume would 5x overnight,...
Share Tiny Talk