Tiny Talk Questions

Showing 1 - 20 of 297 questions

Q: I bought tier 7 a couple months ago, now its capped at 600K instead of 100M can you help me get full access?

I bought tier 7 a couple months ago, now its capped at 600K instead of 100M can you help me get full access?

jack826Sep 18, 2025
See detail
Founder Team
tinytalk

tinytalk

Sep 18, 2025

A: Hello Jack,

Thank you for reaching out, happy to help!

Could you please send us an email from the address associated with your account? This will help us identify your account and allow us to investigate the issue.

All the best,
Oscar

Share
Helpful?

Q: A few questions before I purchase tier 7

I can see a few of our companies using tiny talk for a few reasons.

Before I get started -- I need to know:

1. Is the bot capable of being trained to:

- upsell products
- handle customer objections
- send links to stripe so customers can pay?

2. What are the best used cases customers are currently using tiny talk for?

3. What's the best information you can feed tiny talk for it to generate the best results?

Look forward to hearing back.
Matt

matt9035PLUSSep 16, 2025
See detail
Founder Team
tinytalk

tinytalk

Sep 17, 2025

A: Hello Matt,

Thank you for reaching out.

1. I'd say these are possible within reason, but the user experience you have in mind and what I say it is possible can differ. I'd recommend that you create a free account and try a few scenarios you have in mind. We offer some free messages on free accounts to trial the platform.

2. Mainly customer support, but also employee/user onboarding,...

Share
Helpful?

Q: Proyección a Futuro y manejo directo en whatsapp

Hola chicos! he visto su trabajo en el tiempo y mi idea es comprar el Tier mas alto. Ya tengo un TIER 1 que use para hacer pruebas. Pero tengo estas dudas:

1. Aunque probablemente sé la respuesta! Quiero saber si mantendran a Tiny Talk en el tiempo y no es algo que en algunos años deje de funcionar.
2. Es posible que se habilite la visualización de las interacciones del chat directo en whatsapp?
3. Como está las notificaciones y traspaso de chatbot a humano en whatsapp?

Gracias.

amariliz_carboPLUSSep 16, 2025
See detail
Founder Team
tinytalk

tinytalk

Sep 17, 2025

A: ¡Hola!

Gracias por contactarnos. ¡Encantados de poder ayudarte!

1. Por supuesto, nos encantaría y planeamos seguir aquí :)
2. No entiendo exactamente a qué te refieres, pero puedes ver las conversaciones que se mantienen en WhatsApp desde el Panel de Tiny Talk > Centro de Ayuda. Solo asegúrate de tener habilitado el Centro de Ayuda.
3. Por el momento, no hay transferencia de llamadas a...

Share
Helpful?

Q: API key & Instructions Character Limit

Hi there,

Just to confirm, if we bring our own API key, can we access all of the other models like Claude? Can you also tell me if there is a character limit on the system instructions?
Is access temperature standard?

Thanks!

nadia.ellisSep 13, 2025
See detail
Founder Team
tinytalk

tinytalk

Sep 14, 2025

A: Hello Nadia,

Thank you for reaching out.

Access to various AI models (including Claude) is provided via OpenRouter and this feature is only available in Tier 7. Once you're on Tier 7 and have added your OpenRouter API Key, then you can select models from Anthropic, Meta, xAI, Google, Mistral, DeepSeek etc.
Please mind that regardless which model/model provider you're using, you will have to...

Share
Helpful?

Q: Any updates on the Shopify integration?

kasperwoodSep 12, 2025
See detail
Founder Team
tinytalk

tinytalk

Sep 14, 2025

A: Hello!

Thank you for reaching out.

At the moment there is no update around Shopify integration, we're focused on some long awaited features and looking forward to roll those out before we continue on more integration features. Stay tuned!

All the best,
Oscar

Share
Helpful?