My knowledge base is built into my site: https://cloudmonitor.ai/docs/ - I don't want to use a different kb.
I then want to add a helpdesk ticketing system on top of that where the agent can index my support desk content and help users find the answers they need, or it can handoff to ticketing system. Can this do that? There seems to be about 8 different AI Chatbots on AppSumo and I am trying...
What tier? Im now tier 5 but cant get custom tools or even cal.com. I want to connect api with Trafft
Founder Team
tinytalk
May 3, 2026
A: Hi! 👋
Thank you for reaching out!
Custom Tools or tools we offer as a platform like Calendly and Cal.com are available on AppSumo Tier 7, and on all paid subscription plans (Basic / Standard / Pro). They're not part of Tiers 1-6, similar to how Custom Domains work. We offer 1 tool usage to Tier 7 users.
Find more information on how to setup here: https://tinytalk.ai/docs/features/tools
You can integrate Trafft using a custom tool if there is API support. The agent would return a link in reply for the user to click and navigate away.
When using Calendly or Cal.com we support the end to end flow. We display a dedicated card in the chat, navigate to scheduling page within the widget and return to chat once it's complete.
We plan to offer an add-on in the future for more...
Hi, This does not show up on the AppSumo plan page, so I would not have known about it unless I found this comment. What else is different in Plan 7 from the rest of the plans?
Hi Tiny Talk team, I'm developing a specialized AI coaching chatbot for private real estate investors in the regulated German market. It will be trained on a large custom knowledge base of expert content and serve as an always-on practical coach (with strong educational disclaimers). Would Tiny Talk be a good fit for this MVP? I'm especially interested in:
large-scale custom KB from...
Founder Team
tinytalk
Edited Apr 25, 2026
A: Hello,
Thank you for reaching out!
No doubt, Tiny Talk can help you with all items in the list and more. I think you should give it a try and see it in action. I'd suggest to start with Tier 3 at least, if you think you will need access to more models via Open Router, go for Tier 7.
If you have any questions checkout our documentation site: https://tinytalk.ai/docs If there is anything you...
Hey, I have bought 3 codes in the meantime. What I’m missing is: - Users can’t upload their own files - WhatsApp doesn’t seem to have a context window - users can’t see past conversations
I see this not a support inquiry but as a feature and functionality inquiry which may be helpful for other AppSumo users as well.
Can you please confirm that users can upload files? If so, where? It looks to me like your tool ignores it if users upload on WhatsApp and the chat widget also doesn’t seem to support this.
Apologies for the misunderstanding, I interpreted "user file upload" as uploading files to the knowledge base on your end, not end-users sending attachments during a conversation.
To clarify: end-user file uploads within the chat widget or WhatsApp are not currently supported. This is on our radar but can't commit to a timeline.
The rest of your requirements; large knowledge base,...
I'm very curious to understand whether or not we will be able to integrate this with an ERP platform like Odoo.
Founder Team
tinytalk
Apr 11, 2026
A: Hi!
Thank you for reaching out and providing this feedback. We prioritize our roadmap items and features based on common demand and our vision. Currently we do not have any plans to integrate Odoo natively, but we have noted your request and re-evaluate as similar requests come through.
Having said that, we would be interested in hearing more of the use cases you have in mind when using Odoo...
Q: External kb
My knowledge base is built into my site: https://cloudmonitor.ai/docs/ - I don't want to use a different kb.
I then want to add a helpdesk ticketing system on top of that where the agent can index my support desk content and help users find the answers they need, or it can handoff to ticketing system. Can this do that? There seems to be about 8 different AI Chatbots on AppSumo and I am trying...
Share Tiny Talk
Q: How to get custom tools?
What tier? Im now tier 5 but cant get custom tools or even cal.com. I want to connect api with Trafft
tinytalk
May 3, 2026A: Hi! 👋
Thank you for reaching out!
Custom Tools or tools we offer as a platform like Calendly and Cal.com are available on AppSumo Tier 7, and on all paid subscription plans (Basic / Standard / Pro). They're not part of Tiers 1-6, similar to how Custom Domains work. We offer 1 tool usage to Tier 7 users.
Find more information on how to setup here: https://tinytalk.ai/docs/features/tools
Let...
Share Tiny Talk
Thanks, how to get more than 1 tool??
and does it work with Trafft appointment?
Hi,
You can integrate Trafft using a custom tool if there is API support. The agent would return a link in reply for the user to click and navigate away.
When using Calendly or Cal.com we support the end to end flow. We display a dedicated card in the chat, navigate to scheduling page within the widget and return to chat once it's complete.
We plan to offer an add-on in the future for more...
Hi, This does not show up on the AppSumo plan page, so I would not have known about it unless I found this comment. What else is different in Plan 7 from the rest of the plans?
Idk just got refunded ... Can't connect to the tool I need, also no mobile app. I'm using retell ai chat at the moment . It handles my booking well.
Q: TINY COMMAND
You have any reations with Tiny Command? Also, do you provide training either documentation or how to videos on how to use your app??
tinytalk
Apr 30, 2026A: Hi! 👋
Thanks for reaching out.
No, we do not have any relation with Tiny Command.
As for documentation, yes, please see here: https://tinytalk.ai/docs
Hope this helps.
All the best,
Oscar
Share Tiny Talk
Q: Use Case
Hi Tiny Talk team,
I'm developing a specialized AI coaching chatbot for private real estate investors in the regulated German market. It will be trained on a large custom knowledge base of expert content and serve as an always-on practical coach (with strong educational disclaimers).
Would Tiny Talk be a good fit for this MVP? I'm especially interested in:
large-scale custom KB from...
tinytalk
Edited Apr 25, 2026A: Hello,
Thank you for reaching out!
No doubt, Tiny Talk can help you with all items in the list and more. I think you should give it a try and see it in action. I'd suggest to start with Tier 3 at least, if you think you will need access to more models via Open Router, go for Tier 7.
If you have any questions checkout our documentation site: https://tinytalk.ai/docs
If there is anything you...
Share Tiny Talk
Hey, I have bought 3 codes in the meantime. What I’m missing is:
- Users can’t upload their own files
- WhatsApp doesn’t seem to have a context window
- users can’t see past conversations
Please advise
Hello,
By default user conversations are not stored to respect privacy, you have to explicitly opt-in by enabling Help Desk under Settings > Help Desk.
Once you do that:
- User will see their previous conversations
- Whatsapp will have a context window (because we'll have the chat history stored)
Could you please reach out via email [email protected] and we're happy to provide further support
This section on AppSumo is not intended for direct support inquiries, and the text input here is limited. For assistance, please contact us via email.
I see this not a support inquiry but as a feature and functionality inquiry which may be helpful for other AppSumo users as well.
Can you please confirm that users can upload files? If so, where? It looks to me like your tool ignores it if users upload on WhatsApp and the chat widget also doesn’t seem to support this.
Hi there,
Apologies for the misunderstanding, I interpreted "user file upload" as uploading files to the knowledge base on your end, not end-users sending attachments during a conversation.
To clarify: end-user file uploads within the chat widget or WhatsApp are not currently supported. This is on our radar but can't commit to a timeline.
The rest of your requirements; large knowledge base,...
Q: Integration documentation for Odoo
I'm very curious to understand whether or not we will be able to integrate this with an ERP platform like Odoo.
tinytalk
Apr 11, 2026A: Hi!
Thank you for reaching out and providing this feedback.
We prioritize our roadmap items and features based on common demand and our vision. Currently we do not have any plans to integrate Odoo natively, but we have noted your request and re-evaluate as similar requests come through.
Having said that, we would be interested in hearing more of the use cases you have in mind when using Odoo...
Share Tiny Talk