111315755532547057380Q: Use Case
Hi Tiny Talk team,
I'm developing a specialized AI coaching chatbot for private real estate investors in the regulated German market. It will be trained on a large custom knowledge base of expert content and serve as an always-on practical coach (with strong educational disclaimers).
Would Tiny Talk be a good fit for this MVP? I'm especially interested in:
large-scale custom KB from documents/PDFs
user file upload functionality
WhatsApp integration
conversation history (users seeing past chats)
Any quick thoughts on feasibility or AppSumo tier suitability would be super helpful — thanks!
tinytalk
Edited Apr 25, 2026A: Hello,
Thank you for reaching out!
No doubt, Tiny Talk can help you with all items in the list and more. I think you should give it a try and see it in action. I'd suggest to start with Tier 3 at least, if you think you will need access to more models via Open Router, go for Tier 7.
If you have any questions checkout our documentation site: https://tinytalk.ai/docs
If there is anything you can't find answer to, feel free to reach out using [email protected] happy to help!
All the best,
Oscar
Verified purchaser
Hey, I have bought 3 codes in the meantime. What I’m missing is:
- Users can’t upload their own files
- WhatsApp doesn’t seem to have a context window
- users can’t see past conversations
Please advise
Hello,
By default user conversations are not stored to respect privacy, you have to explicitly opt-in by enabling Help Desk under Settings > Help Desk.
Once you do that:
- User will see their previous conversations
- Whatsapp will have a context window (because we'll have the chat history stored)
Could you please reach out via email [email protected] and we're happy to provide further support
This section on AppSumo is not intended for direct support inquiries, and the text input here is limited. For assistance, please contact us via email.
Verified purchaser
I see this not a support inquiry but as a feature and functionality inquiry which may be helpful for other AppSumo users as well.
Can you please confirm that users can upload files? If so, where? It looks to me like your tool ignores it if users upload on WhatsApp and the chat widget also doesn’t seem to support this.
Hi there,
Apologies for the misunderstanding, I interpreted "user file upload" as uploading files to the knowledge base on your end, not end-users sending attachments during a conversation.
To clarify: end-user file uploads within the chat widget or WhatsApp are not currently supported. This is on our radar but can't commit to a timeline.
The rest of your requirements; large knowledge base, WhatsApp integration, conversation history – all work well today.
Happy to help further via [email protected]
All the best,
Oscar