Q: Buffer time not getting added in the time slots
Hello,
I have 50 mins class per session and want next 10 mins for clean up. I have added there in the services settings. Also I have enabled "Use service duration as booking time slot" in general settings. My working times are between 6:00 AM to 9:00 AM (say). I am getting slots of 06:00 - 06:50, 06:50-07:40 and 07:40-08:30. But I want 06:00 - 06:50, 07:00-07:50 and 08:00-08:50.
Q: Hello - to clarify I understood your response correctly:
(Wrote also in comments but perhaps you missed it... ) Are you saying: 1. No, you cannot create employees via API right now. 2. No, employees are not independent of each other (which Im assuming means they are visible to each other and my use-case cannot work? ) 3. Thats clear. 4. Yes, I can connect via my own webhook (hubspot has an API so thats fine). Did I understand correctly? If I did not understand 2. correctly then I'd be happy!
Founder Team
Nikola__Trafft
Dec 5, 2025
A: Hi,
Here are the answers:
1.That is correct. Currently, the API does not support creating employees. You can only create agency clients and, under them, customers. Employees can only be listed.
2.This relates to agency clients. Each client is a separate business under the same agency, while multiple employees belong to those clients. With custom roles, you can restrict employees from seeing...
Q: Can you add a search box in Services, Service Extras, Resources and Employee assigned services sections?
Currently, if we have many services, many service extras and many resources assigned employee and we want to find it quickly it is hard to find what we are searching for and we need to scroll down, and up and jump between pages to find what we want to edit, this waste of time, so please add search boxes APIs for each one of them so this will save us a lot of time and never worry about the number of services and etc ... we can have or list or onboard in our booking website.
Founder Team
Nikola__Trafft
Dec 3, 2025
A: Hi,
Thank you for the suggestion. This is actually very useful, and we’ll consider adding dedicated search boxes in the future to make navigation easier.
For now, the best workaround is to organize your services and packages into categories so the list is easier to manage. You can also use your browser’s search function (Ctrl + F) to quickly jump to specific items in the list.
Hi Nikola, yes, I used to do this by (Ctrl + F) and this works just for current page but we have pagination it will not find what we're searching for, so yes, much appreciate to add dedicated search boxes in those places.
Hi, it's been 1 year (24th Nov 2024) since you commented on appsumo to someone's ques "We are currently developing a Commission feature that will calculate employee earnings. The next steps in the rollout will include enabling employees to connect their accounts to payment processors such as Stripe, PayPal, Square, and Mollie. This will be followed by automating the commission-sharing process."
Has this feature (automating the commission-sharing process) been implemented yet?
Founder Team
Nikola__Trafft
Dec 3, 2025
A: Hi Chandril,
Thanks for your question. Right now, the Commission feature only tracks employee earnings. The option for employees to connect their own payment methods isn’t available yet, but it’s planned for the upcoming months if everything goes according to schedule.
Hi I already have Tier 2 from 2023 deal. How many codes do I need to upgrade to get 5 agency accounts?
Founder Team
Nikola__Trafft
Dec 2, 2025
A: Hi,
Thanks for your question.
AppSumo doesn’t allow stacking on this deal, so licenses can’t be combined. To upgrade, go to your Products tab and upgrade your current Tier 2 directly to the Tier you want. You’ll only pay the price difference.
Q: Buffer time not getting added in the time slots
Hello,
I have 50 mins class per session and want next 10 mins for clean up. I have added there in the services settings. Also I have enabled "Use service duration as booking time slot" in general settings. My working times are between 6:00 AM to 9:00 AM (say). I am getting slots of 06:00 - 06:50, 06:50-07:40 and 07:40-08:30. But I want 06:00 - 06:50, 07:00-07:50 and 08:00-08:50.
I tried...
Share Trafft
Q: Hello - to clarify I understood your response correctly:
(Wrote also in comments but perhaps you missed it... ) Are you saying:
1. No, you cannot create employees via API right now.
2. No, employees are not independent of each other (which Im assuming means they are visible to each other and my use-case cannot work? )
3. Thats clear.
4. Yes, I can connect via my own webhook (hubspot has an API so thats fine). Did I understand correctly? If I did not understand 2. correctly then I'd be happy!
Nikola__Trafft
Dec 5, 2025A: Hi,
Here are the answers:
1.That is correct. Currently, the API does not support creating employees. You can only create agency clients and, under them, customers. Employees can only be listed.
2.This relates to agency clients. Each client is a separate business under the same agency, while multiple employees belong to those clients. With custom roles, you can restrict employees from seeing...
Share Trafft
Q: Can you add a search box in Services, Service Extras, Resources and Employee assigned services sections?
Currently, if we have many services, many service extras and many resources assigned employee and we want to find it quickly it is hard to find what we are searching for and we need to scroll down, and up and jump between pages to find what we want to edit, this waste of time, so please add search boxes APIs for each one of them so this will save us a lot of time and never worry about the number of services and etc ... we can have or list or onboard in our booking website.
Nikola__Trafft
Dec 3, 2025A: Hi,
Thank you for the suggestion. This is actually very useful, and we’ll consider adding dedicated search boxes in the future to make navigation easier.
For now, the best workaround is to organize your services and packages into categories so the list is easier to manage. You can also use your browser’s search function (Ctrl + F) to quickly jump to specific items in the list.
Share Trafft
Hi Nikola, yes, I used to do this by (Ctrl + F) and this works just for current page but we have pagination it will not find what we're searching for, so yes, much appreciate to add dedicated search boxes in those places.
Thank you
Q: Update on ETA for Commission Sharing Process
Hi, it's been 1 year (24th Nov 2024) since you commented on appsumo to someone's ques "We are currently developing a Commission feature that will calculate employee earnings. The next steps in the rollout will include enabling employees to connect their accounts to payment processors such as Stripe, PayPal, Square, and Mollie. This will be followed by automating the commission-sharing process."
Has this feature (automating the commission-sharing process) been implemented yet?
Nikola__Trafft
Dec 3, 2025A: Hi Chandril,
Thanks for your question. Right now, the Commission feature only tracks employee earnings. The option for employees to connect their own payment methods isn’t available yet, but it’s planned for the upcoming months if everything goes according to schedule.
Share Trafft
Q: About Agency Upgrade
Hi
I already have Tier 2 from 2023 deal. How many codes do I need to upgrade to get 5 agency accounts?
Nikola__Trafft
Dec 2, 2025A: Hi,
Thanks for your question.
AppSumo doesn’t allow stacking on this deal, so licenses can’t be combined. To upgrade, go to your Products tab and upgrade your current Tier 2 directly to the Tier you want. You’ll only pay the price difference.
Share Trafft