Triplo AI Questions

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Felipe_TriploAIFelipe_TriploAI
Felipe_TriploAI
Jan 23, 2026
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Q: So the Appsumo campaign for Triplo AI has wrapped up, and you're wondering how to reach out for support now?

No worries, we got you.

Write to support@triplo.ai or https://support.triplo.ai, whatever works best for you.

If you need help with anything like figuring out use cases, exploring features, or dealing with errors and bugs, you'll want to connect directly with the Triplo AI team.

REMEMBER: support@triplo.ai or https://support.triplo.ai

Hope that points you in the right direction!

Take care
Felipe and the Elbruz Tech Giants

Founder Team
Felipe_TriploAI

Felipe_TriploAI

Jan 23, 2026

A: That's it! If you need support send us at support@triplo.ai or https://support.triplo.ai.

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AstpAstp
AstpPLUS
Jan 23, 2026
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Q: credit charge

hello,
i have tier 3 but it seems it cost 10 - 15 dollars every few days. I use gpt 5.2 with open ai key or anthropic claude sonnet 4.5 using openrouter api. the results are similar. averge 10 dollas every few days less than a week.

I emailed a few days ago and have not heard back. could you clarify if this is normal? it become expensive for me. Any other ways to use credits that still give me deep knowledge without breaking the banks?

Founder Team
Felipe_TriploAI

Felipe_TriploAI

Jan 23, 2026

A: Thanks for the awesome questions, Astp!

You're killing it as a prompter, seriously!

See, we never built Triplo AI to be a "Premium Tokens Lifetime Deal." We never thought of allowances as a feature or pricing option for our users. It's really just there to help people who aren't super tech-savvy get access to AI and Triplo AI without the hassle of creating new accounts, copying APIs, all that...

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s1222222222222222PLUS
Jan 23, 2026
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Q: Can minds be used totally offline?

Founder Team
Felipe_TriploAI

Felipe_TriploAI

Jan 23, 2026

A: No. You need an internet connection to access them.

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HenrikT1HenrikT1
HenrikT1PLUS
Jan 22, 2026
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Q: Bought tier 3 - one Q :- )

Hi Filipe,
Bought tier 3, and are just about to start using it  :-)

Q - as I just saw a webinar by ajsmart dot com: the-cloned-consultant-masterclass" - where to get the rigth reusult doing some brilliant web design, they downloaded claude, and let it run in the terminal.
(they showed how to have 3 window "open", each serving a diffrent purpose / interaction in parallel - rally impressive, and...

Founder Team
Felipe_TriploAI

Felipe_TriploAI

Jan 22, 2026

A: Hey Henrik!

I might be a little confused about your question. I get that there's tons of noise in the AI space right now, but what about Triplo AI makes you think it does what you saw in that webinar?

Here's the thing: Triplo AI is designed to be a productivity assistant. It doesn't do anything on its own, so it's actually pretty different from what you're asking about.

There are tons of...

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112308453716167457447112308453716167457447
112308453716167457447PLUS
Jan 22, 2026
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Q: Financial documents and receipt ocntent to csv

Can tripolio read bank statements and popular a csv file?
Can it also read recepits from vendors and trandfer the contents onto csv files ?

Founder Team
Felipe_TriploAI

Felipe_TriploAI

Jan 22, 2026

A: Hey there again! Let's train: tri-PLO.

To your answer now: If you want Triplo AI to help with reading bank statements or receipts and then getting that info into a CSV file, you'll need to use the Files & Images feature. This lets Triplo AI access the content of the files you upload. So, you can share your bank statements or receipts as files, and then Triplo AI can process the content for...

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