I installed this on a simple wordpress site, and on a more complex site with woocommerce. The plugin was 6 months out of date and didn't work, but with some help from Truconversion I got the tracking eventually working. But I couldn't track forms linked to my email list, and I couldn't also monitor my checkout form. The heatmap function just didn't work on a landing page, I couldn't see where visitors went. The recording function worked, but some elements on the page in the recording didn't display. Truconversion asked me for feedback about the product - which I gave - but I haven't heard back from them since. So for me the tool hasn't delivered on what I expected