We don't currently have plans to white label the entire platform, but we are exploring a branded (your branding) approach to sharing content.
Since we don’t yet have a large number of agency users to consult, we are still gathering feedback on what you'd like to see, what you'd like to share, and how you'd like to share it.
Hi Josephine, please reach out to me at seanchao.brand@gmail.com if you would like direct feedback from an Agency user.
Q: I have an important
I have an important question about some things: Similar programs can divide accounts, for example, customer x accounts and his social media pages... customer z account and social media pages. Can I do that? Is adding accounts unlimited or is there something hidden?
the second : Can I schedule an Instagram story? the third : Is there a chance to schedule on TikTok? Fourth: Is it possible to add a link to a scheduled story? Fifth: Do we support publishing on Google Business profile?
Yes, you can create a workspace for every client and add team members, and they won't have access to workspaces they are not added to. Here is more information: https://unum.gitbook.io/unum-help-center/account-management/workspaces-in-unum-your-complete-guide.
We also support scheduling for TikTok and Instagram stories. Adding links to stories should be available very soon. Please note that publishing on Google Business Profile is not supported yet.
Should you have more questions, feel free to reach out to us at support@unum.la.
Hi, I was testing the platform, after connecting my business IG, and tried to schedule a test post, it didn't post at all, I made other 2 times but it didn't post anyway (auto-post was enabled), it worked only stories but it didn't add the user mentioned
A: Hello! Please make sure to select 'AutoPost' every time. For more details, you can refer to this link: https://unum.gitbook.io/unum-help-center/multi-platform-social-media-posting/publishing-and-scheduling. If you're still experiencing issues, kindly send us an email at support@unum.la, and we’ll investigate right away.
Yes, as said "Auto post" was already enabled and selected
Q: Youtube
Any chances of getting youtube integration anytime soon? I really need this one for the time being. Just wanted to know if it will be done soon if yes any ETA?
Well that's really amazing. I do have another question.
I added a team member to a workspace to work with me and help me build the biobars. But we do not share the same biobars, If a person is in the workspace, we should be able to collaborate by sharing the same things and helping each other.
Is unified social inbox and first comment is in the near future? any ETA? a month or two?
Hello! The app does support that feature. Please ask your team members to ensure they are in the correct workspace. If they need further assistance, we're happy to help via support@unum.la. The Unified Social Inbox and First Comment features are in the pipeline, but they won’t be available this quarter.
Q: Monitor all social media activity (even posts not published via Unum?)
Will Unum give me the ability to monitor social media activity across all social media channels even for the items not published from the UNUM platform? My goal would be to understand how any posts are performing on any platform.
A: While we don’t analyze individual posts, our advanced analytics provide valuable insights into your overall account performance and help identify the best times to post for maximum engagement.
A: Hello! Our promotion covers an unlimited number of workspaces and channels, so if both of your business accounts are connected to a single UNUM, you only need one subscription. If you have any more questions, feel free to reach out to us at support@unum.la. We're happy to help!
A: Thanks for bringing this to our attention. We'll make sure to update the ones that are already implemented and do our best to add timelines to them.
Q: Is Linked Company Page on Your Roadmap? Or Twitter?
Great product. I'm in. Just wondering when we will get LinkedIn Company Pages and Twitter? This is SO close to being a full-social solution. Thank you for considering this feature request. I can't be the only one...
For example, I've used, Planable, cause it have the client approval options, and it autoschedule on the date I saved the post, once the client approve it...
0a8dabf1100b4dc480ec6e170d3762b7Edited Feb 3, 2025
Hey there, was just checking out the roadmap items here: https://unum.nolt.io/roadmap
For the current in progress one, I saw it was moved to in progress 3 years ago, and for many of the recently completed ones, they looked like similar timelines.
Hi, can I also add a LinkedIn Company Page? I am trying to connect my Company Page but it doesn’t work. The only account that is connected, is my private one.
Purchased the product and refunded it almost immediately. Here is why: - Never got a reply from support, prior to or after purchase - Support chat said that there was an integration with Canva, but the integration implied was that by integrate, it meant downloading images from Canva and uploading them into UNUM. - The only useful feature is scheduling, as for the rest, you can use free AI tools.
A: Absolutely, with UNUM, you can create a separate workspace for each client and add them as team members. Rest assured, they will only have access to the workspace you've assigned to them, and not to the rest of your workspaces.
For a detailed guide, please refer to our Help Center: https://unum.gitbook.io/unum-help-center/account-management/workspaces-in-unum-your-complete-guide
If you have any further questions, feel free to reach out to us at support@unum.la.
Im not sure how to add this to the roadmap but could you add duplicating posts within different workspaces as well as watermarking each workspace so that the images automatically get the logo of that workspace. Thank you so much!!
A: Hello there! We truly appreciate your suggestions. Rest assured, this has been shared with the rest of our team. If you have any questions, please let us know at support@unum.la. Thank you for taking the time to share your thoughts with us!
A: You can find helpful resources at our help center: https://unum.gitbook.io/unum-help-center, and we also have tutorial videos here: https://vimeo.com/unumcareteam.
If you need further assistance, feel free to email us at support@unum.la, and we'll get back to you right away.
I have emailed you twice about the issue on insights where the Unum platform keeps on asking me to reconnect with the account. Can you please fix it or let me know if there is a way around. Its happening with all of my 5 workspaces/instagram IDs.
Are you the one from Islamorada? We’ve received your concern, and it’s been immediately reported to our engineers for investigation. Rest assured, we are actively working on it and will provide you with an update in the next few hours.
A: Hello there! We’re excited to share that we’re currently working on integrating with Threads and YouTube. While we can’t provide a specific timeline at the moment, these features should be available very soon. Thank you for your patience and support as we bring these updates to life!
Q: do you have white label Feature ?
Josephine_UNUM
Jan 21, 2025A: Hi there,
We don't currently have plans to white label the entire platform, but we are exploring a branded (your branding) approach to sharing content.
Since we don’t yet have a large number of agency users to consult, we are still gathering feedback on what you'd like to see, what you'd like to share, and how you'd like to share it.
Share UNUM
Any ETA on this? Is there a reporting function with progress or thereof per profile?
Verified purchaser
Hi Josephine, please reach out to me at seanchao.brand@gmail.com if you would like direct feedback from an Agency user.
Q: I have an important
I have an important question about some things:
Similar programs can divide accounts, for example, customer x accounts and his social media pages... customer z account and social media pages. Can I do that? Is adding accounts unlimited or is there something hidden?
the second : Can I schedule an Instagram story? the third : Is there a chance to schedule on TikTok? Fourth: Is it possible to add a link to a scheduled story?
Fifth: Do we support publishing on Google Business profile?
Josephine_UNUM
Feb 15, 2025A: Hello!
Yes, you can create a workspace for every client and add team members, and they won't have access to workspaces they are not added to. Here is more information: https://unum.gitbook.io/unum-help-center/account-management/workspaces-in-unum-your-complete-guide.
We also support scheduling for TikTok and Instagram stories. Adding links to stories should be available very soon. Please note that publishing on Google Business Profile is not supported yet.
Should you have more questions, feel free to reach out to us at support@unum.la.
Share UNUM
Q: Analytics for LinkedIn
I am looking for the Insights section for my LinkedIn account. I can't see the option anywhere. Am I missing something?
Josephine_UNUM
Feb 14, 2025A: Hello, this feature isn’t available at the moment. However, we’re actively working on it, and it should be available soon.
Share UNUM
Q: What are the current platforms you support?
And what ones are you adding soon vs. medium term?
Josephine_UNUM
Feb 14, 2025A: Hello there! We support LinkedIn, Instagram, Facebook, TikTok, Canva, YouTube, Threads, and Pinterest—soon, we’ll support X as well.
Share UNUM
Q: Schedule post didn't work
Hi, I was testing the platform, after connecting my business IG, and tried to schedule a test post, it didn't post at all, I made other 2 times but it didn't post anyway (auto-post was enabled), it worked only stories but it didn't add the user mentioned
Josephine_UNUM
Feb 13, 2025A: Hello! Please make sure to select 'AutoPost' every time. For more details, you can refer to this link: https://unum.gitbook.io/unum-help-center/multi-platform-social-media-posting/publishing-and-scheduling. If you're still experiencing issues, kindly send us an email at support@unum.la, and we’ll investigate right away.
Share UNUM
Yes, as said "Auto post" was already enabled and selected
Q: Youtube
Any chances of getting youtube integration anytime soon?
I really need this one for the time being. Just wanted to know if it will be done soon if yes any ETA?
Josephine_UNUM
Feb 11, 2025A: Hello there, it’s already in testing. If everything goes well, we can release it this month.
Share UNUM
Verified purchaser
Well that's really amazing. I do have another question.
I added a team member to a workspace to work with me and help me build the biobars. But we do not share the same biobars, If a person is in the workspace, we should be able to collaborate by sharing the same things and helping each other.
Is unified social inbox and first comment is in the near future? any ETA? a month or two?
Hello! The app does support that feature. Please ask your team members to ensure they are in the correct workspace. If they need further assistance, we're happy to help via support@unum.la. The Unified Social Inbox and First Comment features are in the pipeline, but they won’t be available this quarter.
Q: Monitor all social media activity (even posts not published via Unum?)
Will Unum give me the ability to monitor social media activity across all social media channels even for the items not published from the UNUM platform? My goal would be to understand how any posts are performing on any platform.
Josephine_UNUM
Feb 13, 2025A: While we don’t analyze individual posts, our advanced analytics provide valuable insights into your overall account performance and help identify the best times to post for maximum engagement.
Share UNUM
Q: 2 accounts?
Am i able to buy 2 licenses of UNUM for 2 separate businesses under one email account(appsumo account)?
Josephine_UNUM
Feb 13, 2025A: Hello! Our promotion covers an unlimited number of workspaces and channels, so if both of your business accounts are connected to a single UNUM, you only need one subscription. If you have any more questions, feel free to reach out to us at support@unum.la. We're happy to help!
Share UNUM
Q: UNUM API access
Hi there, your product looks great! Would it be possible to get access to the developer API as well?
Josephine_UNUM
Jan 24, 2025A: Hello Justin, so glad to hear that you liked the app! Unfortunately, that feature is not yet possible at this time.
Share UNUM
API or webhook functionality would be very useful
Q: Delete completed features from Roadmap
Do you guys delete implemented features from the roadmap? The roadmap list is long and some of the features listed there are already implemented.
Josephine_UNUM
Feb 6, 2025A: Thanks for bringing this to our attention. We'll make sure to update the ones that are already implemented and do our best to add timelines to them.
Share UNUM
Q: Is Linked Company Page on Your Roadmap? Or Twitter?
Great product. I'm in. Just wondering when we will get LinkedIn Company Pages and Twitter? This is SO close to being a full-social solution. Thank you for considering this feature request. I can't be the only one...
Josephine_UNUM
Feb 6, 2025A: Yes, LinkedIn Pages are already in testing and should be available next week, along with Threads. X is also underway.
Share UNUM
Q: Does it have member approval for posting?
For example, I've used, Planable, cause it have the client approval options, and it autoschedule on the date I saved the post, once the client approve it...
Josephine_UNUM
Feb 6, 2025A: Yes! You can add members under your workspace. It also allows client approvals and lets you schedule or auto-post to your Instagram account.
Here's more information: https://unum.gitbook.io/unum-help-center/team-management-collaborate-with-others/for-social-media-teams/invite-team.
If you need any assistance, let us know at support@unum.la.
Share UNUM
Q: Roadmap Items? (3+ years old)
Hey there, was just checking out the roadmap items here: https://unum.nolt.io/roadmap
For the current in progress one, I saw it was moved to in progress 3 years ago, and for many of the recently completed ones, they looked like similar timelines.
Just curious :)
Share UNUM
Let me relay your comments to the rest of the team, and we’ll look into it.
If you have any more questions, feel free to reach out to us at support@unum.la.
Wishing you a fantastic day! 😊
What's the update on this...?
Verified purchaser
+1, asking again for an update on this.
Q: How to Add LinkedIn Page
Hi, can I also add a LinkedIn Company Page? I am trying to connect my Company Page but it doesn’t work. The only account that is connected, is my private one.
Share UNUM
We finished the backend support for this. We just need to implement it in web and mobile.
Verified purchaser
What is the ETA for this?
Any update here?
looking forward to this too
Looking forward any update..?
Purchased the product and refunded it almost immediately. Here is why:
- Never got a reply from support, prior to or after purchase
- Support chat said that there was an integration with Canva, but the integration implied was that by integrate, it meant downloading images from Canva and uploading them into UNUM.
- The only useful feature is scheduling, as for the rest, you can use free AI tools.
Has this been implemented yet? Still not able to connect my page
Q: Is it possible to add around 80 Clients with several different Social Accounts?
Is it possible to manage 80 Clients each within their own workspace where I Can Post for each Client on Facebook, Instagram and TikTok?
Josephine_UNUM
Jan 25, 2025A: Absolutely, with UNUM, you can create a separate workspace for each client and add them as team members. Rest assured, they will only have access to the workspace you've assigned to them, and not to the rest of your workspaces.
For a detailed guide, please refer to our Help Center: https://unum.gitbook.io/unum-help-center/account-management/workspaces-in-unum-your-complete-guide
If you have any further questions, feel free to reach out to us at support@unum.la.
Share UNUM
Hi there, kindly send us an email at support@unum.la, and we will schedule a demo for you right away.
Q: Website offline
For the past 2 weeks the website is offline due to a redirection error. Do you gonna solve this, otherwise we will ask for a refund
Josephine_UNUM
Jan 30, 2025A: Hello there!
We will look into this right away. Could you please send us an email with a screenshot at support@unum.la?
Share UNUM
Q: roadmap
Im not sure how to add this to the roadmap but could you add duplicating posts within different workspaces as well as watermarking each workspace so that the images automatically get the logo of that workspace. Thank you so much!!
Josephine_UNUM
Jan 24, 2025A: Hello there! We truly appreciate your suggestions. Rest assured, this has been shared with the rest of our team. If you have any questions, please let us know at support@unum.la. Thank you for taking the time to share your thoughts with us!
Share UNUM
Q: How to create a post ?
Please could you refer to an article that illustrated how to create a written post on UNUM ?
Josephine_UNUM
Jan 20, 2025A: You can find helpful resources at our help center: https://unum.gitbook.io/unum-help-center, and we also have tutorial videos here: https://vimeo.com/unumcareteam.
If you need further assistance, feel free to email us at support@unum.la, and we'll get back to you right away.
Share UNUM
Q: Where is Support?
I have emailed you twice about the issue on insights where the Unum platform keeps on asking me to reconnect with the account. Can you please fix it or let me know if there is a way around. Its happening with all of my 5 workspaces/instagram IDs.
Josephine_UNUM
Jan 19, 2025A: Hi there,
Are you the one from Islamorada? We’ve received your concern, and it’s been immediately reported to our engineers for investigation. Rest assured, we are actively working on it and will provide you with an update in the next few hours.
We appreciate your patience and understanding.
Share UNUM
Q: Platform Support Plans
I see it on your roadmap, but I am curious as to if and when you think you might add support for:
* BlueSky
* Threads
* Mastodon
* YouTube
Josephine_UNUM
Jan 18, 2025A: Hello there! We’re excited to share that we’re currently working on integrating with Threads and YouTube. While we can’t provide a specific timeline at the moment, these features should be available very soon. Thank you for your patience and support as we bring these updates to life!
Share UNUM