We don't currently have plans to white label the entire platform, but we are exploring a branded (your branding) approach to sharing content.
Since we don’t yet have a large number of agency users to consult, we are still gathering feedback on what you'd like to see, what you'd like to share, and how you'd like to share it.
A: You can find helpful resources at our help center: https://unum.gitbook.io/unum-help-center, and we also have tutorial videos here: https://vimeo.com/unumcareteam.
If you need further assistance, feel free to email us at support@unum.la, and we'll get back to you right away.
I have emailed you twice about the issue on insights where the Unum platform keeps on asking me to reconnect with the account. Can you please fix it or let me know if there is a way around. Its happening with all of my 5 workspaces/instagram IDs.
Are you the one from Islamorada? We’ve received your concern, and it’s been immediately reported to our engineers for investigation. Rest assured, we are actively working on it and will provide you with an update in the next few hours.
A: Hello there! We’re excited to share that we’re currently working on integrating with Threads and YouTube. While we can’t provide a specific timeline at the moment, these features should be available very soon. Thank you for your patience and support as we bring these updates to life!
I wonder if I can have up to 3 collaboratores on any of my posts reels etc on Instagram like the original app and of your comp have? Meaning I mention an artist in Collaborator section and if they accept the request the post ends up in their grid and account like it's them posting it.
Can I write what music is playing so the text "original sound" scrolling at the bottom of the reel changes to that text instead? Also on Instagram otiginal and several other of your comp.
A: At the moment, adding collaborators through the app is not yet supported, and the ability to replace the 'original sound' text with the name of the music playing on reels is not currently available. However, we value your input and will include these features in our roadmap for future updates.
Q: do you have white label Feature ?
Josephine_UNUM
Jan 21, 2025A: Hi there,
We don't currently have plans to white label the entire platform, but we are exploring a branded (your branding) approach to sharing content.
Since we don’t yet have a large number of agency users to consult, we are still gathering feedback on what you'd like to see, what you'd like to share, and how you'd like to share it.
Share UNUM
Q: How to create a post ?
Please could you refer to an article that illustrated how to create a written post on UNUM ?
Josephine_UNUM
Jan 20, 2025A: You can find helpful resources at our help center: https://unum.gitbook.io/unum-help-center, and we also have tutorial videos here: https://vimeo.com/unumcareteam.
If you need further assistance, feel free to email us at support@unum.la, and we'll get back to you right away.
Share UNUM
Q: Where is Support?
I have emailed you twice about the issue on insights where the Unum platform keeps on asking me to reconnect with the account. Can you please fix it or let me know if there is a way around. Its happening with all of my 5 workspaces/instagram IDs.
Josephine_UNUM
Jan 19, 2025A: Hi there,
Are you the one from Islamorada? We’ve received your concern, and it’s been immediately reported to our engineers for investigation. Rest assured, we are actively working on it and will provide you with an update in the next few hours.
We appreciate your patience and understanding.
Share UNUM
Q: Platform Support Plans
I see it on your roadmap, but I am curious as to if and when you think you might add support for:
* BlueSky
* Threads
* Mastodon
* YouTube
Josephine_UNUM
Jan 18, 2025A: Hello there! We’re excited to share that we’re currently working on integrating with Threads and YouTube. While we can’t provide a specific timeline at the moment, these features should be available very soon. Thank you for your patience and support as we bring these updates to life!
Share UNUM
Q: Collaboration and Music
Hello
I wonder if I can have up to 3 collaboratores on any of my posts reels etc on Instagram like the original app and of your comp have? Meaning I mention an artist in Collaborator section and if they accept the request the post ends up in their grid and account like it's them posting it.
Can I write what music is playing so the text "original sound" scrolling at the bottom of the reel changes to that text instead? Also on Instagram otiginal and several other of your comp.
Best
Josephine_UNUM
Jan 18, 2025A: At the moment, adding collaborators through the app is not yet supported, and the ability to replace the 'original sound' text with the name of the music playing on reels is not currently available. However, we value your input and will include these features in our roadmap for future updates.
Share UNUM