I am trying to use the software, make notes, and save, yet the UPDF logo is showing up on my final copy when I save. I paid for this version, but the system doesn't seem to recognize it. I have entered in the redemption code to UPDF's online form, and it says the license is redeemed, although I can't do the things that I was expecting it to be. I sent an email to support and it came back as an...
Founder Team
AnnabelMario
Jan 12, 2026
A: Hi, our support team at support@superace.com has confirmed that they haven’t received your email. It’s possible that your email couldn’t be delivered due to an issue with your email account or other factors.
Could you please try sending your message again using a different email address to [support@superace.com], or alternatively contact us at our other email address: [cathy@updf.cn]? Once...
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Share UPDF - PDF Editor All Platforms for Individuals
Hola. Somos una pequeña empresa de 4 personas y necesitamos una edición, creación, compresión y protección de PDF. Cada persona tiene asignado su puesto de trabajo. ¿En este caso debo comprar una licencia para cada equipo? ¿Hay alguna alternativa que salga más económica? Estamos tratando de ajustar los costos de las aplicaciones.
Founder Team
AnnabelMario
Jan 6, 2026
A: Hola, una licencia de UPDF permite iniciar sesión simultáneamente en un dispositivo Windows, un dispositivo Mac, un dispositivo iOS y un dispositivo Android. Sin embargo, una sola licencia no puede utilizarse al mismo tiempo en dos equipos Windows ni en dos equipos Mac.
Para un uso multiusuario o en equipo, puedes visitar nuestro sitio web oficial para obtener más información sobre el plan...
Share
Share UPDF - PDF Editor All Platforms for Individuals
Q: Clarification needed: OCR language support (South Asian) & PDF page limits
Hi team, before purchasing I’d like to clearly understand the limitations of this AppSumo deal:
01.OCR language support : Does the OCR in this deal support South Asian languages (for example Bengali/Bangla, Hindi, Urdu, Tamil, etc.)? If not fully supported, which South Asian languages (if any) are officially supported?
02.PDF page limit : Is there any page limit (for example 300 pages) when...
Founder Team
AnnabelMario
Jan 4, 2026
A: Hi, regarding the OCR-supported recognition languages, you can download our software and click on the OCR feature to view the full list of supported languages directly.
UPDF does not have a page limit for editing PDF files. However, if a file is really large, contains heavy rendering elements, and if the computer system performance is relatively low, UPDF may run slowly or experience some...
Share
Share UPDF - PDF Editor All Platforms for Individuals
I understand it is for 1 Windows and 1 Mac device, as far as computers go. What if I get a new computer in a year or two? Can I deactivate it on my current computer and activate it on my new one?
Is there a limit to how many devices I can switch to during the LTD offer? I travel a lot for work, and if my laptop dies and I can't access UPDF on my computer to deactivate it, what happens then?...
Founder Team
AnnabelMario
Jan 4, 2026
A: Hi, if you need to log in to UPDF on a new computer, you can directly sign in using your UPDF account (email) and password. There is no need to deactivate or log out on the old computer before logging in on the new one. UPDF supports simultaneous use on one Windows device, one Mac device, one iOS device, and one Android device.
If you have any other questions, feel free to contact our customer...
Share
Share UPDF - PDF Editor All Platforms for Individuals
Q: can I install it into huawei product tablet ? on harmony OS
can I install it into huawei product tablet ? on harmony OS
Founder Team
AnnabelMario
Dec 31, 2025
A: Hi, yes, you can install UPDF on Huawei tablets running HarmonyOS, as UPDF supports use and login on Windows, macOS, iOS, and Android. If you encounter any other installation issues, please feel free to contact our customer support at support@superace.com. Thank you for your support and understanding!
Share
Share UPDF - PDF Editor All Platforms for Individuals
Q: Usage and Version question
I am trying to use the software, make notes, and save, yet the UPDF logo is showing up on my final copy when I save. I paid for this version, but the system doesn't seem to recognize it. I have entered in the redemption code to UPDF's online form, and it says the license is redeemed, although I can't do the things that I was expecting it to be. I sent an email to support and it came back as an...
AnnabelMario
Jan 12, 2026A: Hi, our support team at support@superace.com has confirmed that they haven’t received your email. It’s possible that your email couldn’t be delivered due to an issue with your email account or other factors.
Could you please try sending your message again using a different email address to [support@superace.com], or alternatively contact us at our other email address: [cathy@updf.cn]? Once...
Share UPDF - PDF Editor All Platforms for Individuals
Q: ¿Es una licencia por dispositivo?
Hola. Somos una pequeña empresa de 4 personas y necesitamos una edición, creación, compresión y protección de PDF. Cada persona tiene asignado su puesto de trabajo. ¿En este caso debo comprar una licencia para cada equipo? ¿Hay alguna alternativa que salga más económica? Estamos tratando de ajustar los costos de las aplicaciones.
AnnabelMario
Jan 6, 2026A: Hola, una licencia de UPDF permite iniciar sesión simultáneamente en un dispositivo Windows, un dispositivo Mac, un dispositivo iOS y un dispositivo Android. Sin embargo, una sola licencia no puede utilizarse al mismo tiempo en dos equipos Windows ni en dos equipos Mac.
Para un uso multiusuario o en equipo, puedes visitar nuestro sitio web oficial para obtener más información sobre el plan...
Share UPDF - PDF Editor All Platforms for Individuals
Q: Clarification needed: OCR language support (South Asian) & PDF page limits
Hi team, before purchasing I’d like to clearly understand the limitations of this AppSumo deal:
01.OCR language support :
Does the OCR in this deal support South Asian languages (for example Bengali/Bangla, Hindi, Urdu, Tamil, etc.)?
If not fully supported, which South Asian languages (if any) are officially supported?
02.PDF page limit :
Is there any page limit (for example 300 pages) when...
AnnabelMario
Jan 4, 2026A: Hi, regarding the OCR-supported recognition languages, you can download our software and click on the OCR feature to view the full list of supported languages directly.
UPDF does not have a page limit for editing PDF files. However, if a file is really large, contains heavy rendering elements, and if the computer system performance is relatively low, UPDF may run slowly or experience some...
Share UPDF - PDF Editor All Platforms for Individuals
Q: device limits
I understand it is for 1 Windows and 1 Mac device, as far as computers go. What if I get a new computer in a year or two? Can I deactivate it on my current computer and activate it on my new one?
Is there a limit to how many devices I can switch to during the LTD offer? I travel a lot for work, and if my laptop dies and I can't access UPDF on my computer to deactivate it, what happens then?...
AnnabelMario
Jan 4, 2026A: Hi, if you need to log in to UPDF on a new computer, you can directly sign in using your UPDF account (email) and password. There is no need to deactivate or log out on the old computer before logging in on the new one. UPDF supports simultaneous use on one Windows device, one Mac device, one iOS device, and one Android device.
If you have any other questions, feel free to contact our customer...
Share UPDF - PDF Editor All Platforms for Individuals
What if my new computer was also a Mac?
Q: can I install it into huawei product tablet ? on harmony OS
can I install it into huawei product tablet ? on harmony OS
AnnabelMario
Dec 31, 2025A: Hi, yes, you can install UPDF on Huawei tablets running HarmonyOS, as UPDF supports use and login on Windows, macOS, iOS, and Android. If you encounter any other installation issues, please feel free to contact our customer support at support@superace.com. Thank you for your support and understanding!
Share UPDF - PDF Editor All Platforms for Individuals