UPDF - PDF Editor All Platforms for Individuals Questions

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Q: Fillable pdfs?

I want to create pdf work books that students can either fill out online or print. I see several people have asked about this feature and your response was that it was coming. I'm currently trying the free trial version and though I can find the form creation tool, it does not seem to work correctly.

I expand the form field and add the text box as instructed. I expand the box to fit the work area but the text box does not contain the text. In other words, when text is typed into the field, it appears only as one centered line which runs on to infinity without line breaks.

Is the full function not available in the trial version or is that the software limitation?

mary64Sep 13, 2025
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Founder Team
AnnabelMario

AnnabelMario

Sep 15, 2025

A: Hi, the free version includes the complete form functionality. If you are unable to edit text, here’s a more detailed guide on forms for your reference: https://updf.com/pdf-form/how-to-create-a-fillable-pdf/
If this guide does not resolve your issue, please email our support team at support@superace.com . They will provide you with more specific and detailed instructions. Thank you for your...

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Q: Webpage to PDF converter

Can you confirm that webpage to PDF converter feature is available with this tool or not?

ThinkProPLUSSep 11, 2025
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Founder Team
AnnabelMario

AnnabelMario

Sep 12, 2025

A: Hi, currently, our Mac version supports the HTML (webpage) to PDF converter, but this feature is not yet available on Windows. If you have any other questions, please feel free to reach out to our support team at support@superace.com. Thank you for your understanding and support!

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Q: Ai not included

Hi, I just bought updf believing I could use the AI feature but it looks like I need to add a yearly upgrade. Can you confirm that? I would ha to refund if that is so.

PitoukingPLUSSep 10, 2025
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Founder Team
AnnabelMario

AnnabelMario

Sep 11, 2025

A: Hi, UPDF sold on Appsumo is a Individual lifetime plan, which includes lifetime 2GB UPDF Cloud Storage, but the AI Assistant is not included. If you’d like to learn more about our AI Assistant, please visit the pricing page on our official website. At the moment, we have a $5 coupon available on our website. If you have any other questions, please feel free to contact our support team at...

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Q: number of licences

My family has 4 computers. Can I buy 2 codes and activate using the same email address?

Or do I have to buy the 2 codes using 2 different emails?

mambopoliceSep 6, 2025
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Founder Team
AnnabelMario

AnnabelMario

Sep 8, 2025

A: Hi, thank you for your support. If you purchase 2 codes, you will need to use two different email addresses for the purchase in order to activate them on 4 computers. If you have any other questions, please feel free to contact our customer support at support@superace.com
. Thanks again for your support!

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Q: Licencing issues

Is this 1 code suitable for 1 device from any platform?

👆🏻There's a USD$5 price difference from your website for 6 devices with "AI Assistant" selected, whereas 4 if I deselect "AI Assistant". Is UPDF Pro on AppSump & UPDF's website the same version, namely LTD?

If I choose to purchase the licence from your website (whether or not from AppSumo), is my version over there eligible for LTD + the 2GB cloud storage?

aandasonSep 5, 2025
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Founder Team
AnnabelMario

AnnabelMario

Sep 8, 2025

A: Hi, one code allows one account to log in and use UPDF across Windows, Mac, iOS, and Android simultaneously. We also currently offer a $5 coupon on our official website. And yes, the UPDF Pro version on AppSumo and our official website is the same, namely LTD (lifetime deal). If you choose to purchase from our official website, your license will also be eligible for LTD + 2GB cloud storage. If...

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