I purchased your UPDF software through Apsumo, but I haven't been able to access my account and haven't received an email with login details. Please help.
Founder Team
AnnabelMario
Jun 1, 2026
A: Hi, if you have already completed the payment but have not yet received your license code, please contact either AppSumo support or our UPDF support team at [email protected] and provide the relevant account ID details. Our support team will be able to assist you and resolve the issue as quickly as possible. Thank you for your support and understanding.
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Share UPDF - PDF Editor All Platforms for Individuals
I would like to listen to my PDFs in my car and at work on my computer. Thank you
Founder Team
AnnabelMario
May 26, 2026
A: Hi, at the moment, UPDF’s full text read-aloud feature is only available on iOS and has not yet been launched on other platforms. But we will continue working on optimizations and improvements for other platforms in the future. If you have any other questions, please feel free to contact our customer support team at [email protected].
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Share UPDF - PDF Editor All Platforms for Individuals
Thank you. So if I download a pdf to google drive I can then listen to it on my iphone or will it only work on Mac? Sorry Iphone is the only Apple thing I have. I'm all Windows:)
Is it possible to add a digital signature from an USB Token?
Founder Team
AnnabelMario
May 19, 2026
A: Hi, UPDF does not currently support the direct use of USB Tokens. However, if your certificate can be exported in pfx format, you can use it to add a digital signature within UPDF. Thank you for your feedback. We will continue improving our product in the future to make it work better for you. If you have any other questions, please feel free to contact our customer support team at...
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Share UPDF - PDF Editor All Platforms for Individuals
Hello. This seems like a great app, but I have a concern about privacy. How can we ensure that our data will stay private, especially for people in the US?
Secondly, I hope you can add OCR support for the Arabic language.
Thank you.
Founder Team
AnnabelMario
May 14, 2026
A: Hi, of course, UPDF ensures the privacy of every user in all regions, including the United States. You can view the relevant details in our Privacy Policy here: https://updf.com/privacy-policy/. Regarding the addition of OCR languages, our product team is continuously working to expand language support and plans to consider including Arabic in future updates.
If you have any other questions,...
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Share UPDF - PDF Editor All Platforms for Individuals
Hello. I hope all is good. I write and create premium articles. Clients ask to receive the clean downloadable copy of their spotlight article. I’m trying to find a program that will allow me to download a high quality copy of their article in PDF format for them to own. Can this be done with UPDF? If so, how?
Founder Team
AnnabelMario
Apr 30, 2026
A: Hi, yes, this can be done with UPDF. For your use case (delivering clean and high-quality PDF articles), you can use UPDF to either save the file as a flattened PDF or export it as a PDF/A. Both options ensure that you get a clean, high-quality PDF suitable for client delivery.
If you have any further questions, please feel free to contact our support team at [email protected] for more...
Share
Share UPDF - PDF Editor All Platforms for Individuals
By any chance, would it be possible to record a short video showing me how it works or basically downloading a clean copy of a professional article using UPDF? That would be super helpful.
Q: Please help.
I purchased your UPDF software through Apsumo, but I haven't been able to access my account and haven't received an email with login details. Please help.
AnnabelMario
Jun 1, 2026A: Hi, if you have already completed the payment but have not yet received your license code, please contact either AppSumo support or our UPDF support team at [email protected] and provide the relevant account ID details. Our support team will be able to assist you and resolve the issue as quickly as possible. Thank you for your support and understanding.
Share UPDF - PDF Editor All Platforms for Individuals
Verified purchaser
The problem has been solved. Thank you very much for your cooperation.
Q: Does UPDF allow me to listen to my PDFs?
I would like to listen to my PDFs in my car and at work on my computer. Thank you
AnnabelMario
May 26, 2026A: Hi, at the moment, UPDF’s full text read-aloud feature is only available on iOS and has not yet been launched on other platforms. But we will continue working on optimizations and improvements for other platforms in the future. If you have any other questions, please feel free to contact our customer support team at [email protected].
Share UPDF - PDF Editor All Platforms for Individuals
Verified purchaser
Thank you. So if I download a pdf to google drive I can then listen to it on my iphone or will it only work on Mac? Sorry Iphone is the only Apple thing I have. I'm all Windows:)
Q: Digital Signature
Is it possible to add a digital signature from an USB Token?
AnnabelMario
May 19, 2026A: Hi, UPDF does not currently support the direct use of USB Tokens. However, if your certificate can be exported in pfx format, you can use it to add a digital signature within UPDF. Thank you for your feedback. We will continue improving our product in the future to make it work better for you. If you have any other questions, please feel free to contact our customer support team at...
Share UPDF - PDF Editor All Platforms for Individuals
Q: Privacy & OCR
Hello.
This seems like a great app, but I have a concern about privacy. How can we ensure that our data will stay private, especially for people in the US?
Secondly, I hope you can add OCR support for the Arabic language.
Thank you.
AnnabelMario
May 14, 2026A: Hi, of course, UPDF ensures the privacy of every user in all regions, including the United States. You can view the relevant details in our Privacy Policy here: https://updf.com/privacy-policy/. Regarding the addition of OCR languages, our product team is continuously working to expand language support and plans to consider including Arabic in future updates.
If you have any other questions,...
Share UPDF - PDF Editor All Platforms for Individuals
Q: Downloading pages
Hello. I hope all is good. I write and create premium articles. Clients ask to receive the clean downloadable copy of their spotlight article. I’m trying to find a program that will allow me to download a high quality copy of their article in PDF format for them to own. Can this be done with UPDF? If so, how?
AnnabelMario
Apr 30, 2026A: Hi, yes, this can be done with UPDF. For your use case (delivering clean and high-quality PDF articles), you can use UPDF to either save the file as a flattened PDF or export it as a PDF/A. Both options ensure that you get a clean, high-quality PDF suitable for client delivery.
If you have any further questions, please feel free to contact our support team at [email protected] for more...
Share UPDF - PDF Editor All Platforms for Individuals
By any chance, would it be possible to record a short video showing me how it works or basically downloading a clean copy of a professional article using UPDF? That would be super helpful.