dgbizzQ: Backup Functionality
Hello Uspacy Team,
I hope this message finds you well.
Could you please provide an overview of the backup functionalities available for your platform, specifically regarding the following areas:
- Chat conversations
- Customer data
- Emails
- Activity overview/dashboard
- Any other notable features with backup support
Additionally, do you have detailed documentation or resources outlining these backup processes and best practices?
Thank you very much for your assistance. I look forward to your response.
Best regards,
DG
Spartak_Uspacy
Aug 11, 2026A: Hello!
We have automatic backups every 2 hours during current day, and then every day during last 7 days. So if you'll need to restore your Uspacy from a backup in some emergencies, we have lot's of options here. All you will need, is to contact our support team, and ask them to restore your Uspacy from some point in time.