Vibeo Questions

is 3 the maximum or 4 or...?
already having 1, cart allow me to get 3 (more?)

Hello. I have been waiting for a response to my chat and email for almost a week now. This is concerning because it appears others have been experiencing the same issues, too. I hope to get a response soon. Thanks!

For the first attempt, this worked fine but now a client has submitted a video and it's not processing. It says to contact support if this happens but I've had no response on chat or email so far. It's a great tool but I just need it to work reliably and to get help when it doesn't!

Hi, I have emailed support several times over the last week. I am hoping you can help. Once the videos are collected and edited, is there a way to separate the video responses with closed captioning? This feature would be very useful since it's best practice to post videos 60 seconds or less. I realize you can download the raw footage separately. I love the product but this is stopping me from being able to use it how i see fit. Thanks