Vibeo Reviews

**** Update December 2, 2025 I am updating my previous review from 1 taco to 4 tacos.

After being very frustrated with support, they fixed all of my issues (except for 1 that I'm still waiting to hear back from them). NOW I am VERY impressed with how EASY Vibeo is to use and produce a professional looking testimonial. I would highly recommend it.

I LOVE the concept of Vibeo and as someone who has purchased a LOT of products from Appsumo, I understood that not everything would be perfect immediately. Setting it up was EASY and I really like the step by step way they prompt you to create questions. As a person to give the review it also was very easy to answer questions.

However I have had quite a few issues which I REALLY hope they fix which is preventing me from using it.

The BIG issue is that I "Exported" 2 videos and never received either one. I left several support messages in the last 2 days with no response. My first technical challenge was after redeeming my Codes I went to register and after verifying my email (from their email) it wouldn't let me login with the password I created. So I tried the RESET Password and it sent me an email (to the email I use all the time) and when I clicked the link it gave me an error saying "Invalid Confirmation URL").

I was able to login with my Google account, but I want the Password so that I can have my programmer manage this for me.

Then I created a campaign (without the welcome video) and was able to record responses like a client would giving a testimonial. When I then went to edit the video, they don't tell you that if you don't edit a video and you download it then you will get a separate video for each answer (rather than 1 video with all of the questions answered by your client).

So I went back to edit which was nice as they do have several options for subtitles, B Roll etc. and then you can save your selections as a Pre-Set which saves times.

When I created a "Welcome Video" (for the person who gets my link to give a testimonial), I tested sending myself a link to give the testimonial. When I scanned the QR Code to see my Welcome video, it appeared but with no audio. Then the screen goes black. Now every time I go back to watch the Welcome video the screen stays black (no Welcome Video) and I can't go any further.

So I tried creating a NEW Campaign (I purchased 2 Codes) and when I went to create my 4th campaign (I should be allowed 6 per month with 2 codes) it told me that I had reached my limit and wanted me to upgrade for $89 per month.

Overall I LOVE the concept and REALLY want this to work, but I have had bug after bug. If I could get support that would be nice but nothing in the last 2 days.

I am hoping that I hear from support soon and can get this to work because IF it will work then it would be WELL worth it. If not there's no value in using the software and I will have to ask for a refund. I would be happy to do a screen share through Zoom with support so they can see my issues.

P.S. For Appsumo, if the review allowed me to attach images, I would to show to help the vendor but I don't see anywhere to do that.

If you're curious to see how it works, check out this link for more details: ---> https://www.youtube.com/watch?v=hIn0BrSdrLs

As a small business owner, finding creative ways to connect with my audience has always been a challenge—until I discovered Vibeo AI.

It's honestly been a game-changer for collecting and showcasing authentic customer testimonials.
The process is ridiculously simple: I just send a link to my customers, and they can record their testimonials in minutes, no complicated tech or awkward setups.

What really blew me away was how easy the customization is. I can add branded captions, dynamic subtitles, and even AI-powered B-roll to make the videos look polished and professional.

It's like having a full media team without the heavy costs! Plus, the dashboard gives amazing insights—I can see who's watching the videos and track clicks on my CTAs, which has been invaluable for conversions.

The best part? The raw, unfiltered stories from my customers have totally elevated my marketing strategy.

Vibeo helps me capture the real voices behind my brand, which builds trust with potential clients and drives results. Highly recommend it to anyone looking to take their video content to the next level.

It's so useful to send a link and have clients record testimonials - i was up and using it in an afternoon.

I can download my client's those raw testimonials or edit them (trim, AI add subtitles etc) apply my brand look and feel and even embed videos I want onto a playlist for my website.

When i had a problem the developer jumped on a call with me and found a solution super quickly.

It's a really great product that works well and does a whole lot. That said this is early days so there are bits which need to be done (e.g. saving some preferences on edit such as your preferred logo zoom or tweaks to the Ai subtitles) but it is not a deal breaker for me as I believe they will work to resolve those.

Go for it i say - this solves a real world problem well which is why i am writing a review.

Vibeo.ai makes collecting customer video testimonials simple. Videos build trust, and this tool makes it quick to record, edit, and share real stories that drive results. Highly recommend !

Vibeo has completely transformed the way we collect video testimonials from our clients. The platform is intuitive, fast, and requires zero technical skills, which makes the entire process seamless—from sending a request to receiving high-quality, branded video content. It’s been a game-changer for building trust and social proof in our marketing strategy. If you're looking for a smart, scalable way to collect video testimonials effortlessly, Vibeo is the tool to use.