Q: Before I give my rating, there has been a lot of talk about screen recording.
So customers can revisit and download the call. These questions have so far been answered it's coming soon implying it will be available for Sumolings. Now it seems available on your site (I can see it in my general settings) but it's not available for Sumolings, am I right? It shows not available in your plan. I think that should have been stated from answer number 1. Many, including me, have purchased this product with the expectation that this is a feature that would become available later on and that it was safe to support your product now. Now it doesn't seem to look like it. I also don't understand why this is not included in the business plan. It's not the cheapest plan, and it is a basic function completely normal in Zoom. I want this product to be a good privacy-friendly EU-based alternative to Zoom. But being so tight with locking simple functions like a recording of the call or what screen to focus on not even your cheapest plan, but the business plan. Actually a lot of functions are blocked for the plans you give pricing for on your homepage and only make them available for an unpublished "custom" price. I don't think this is very cool. I can understand hosting a video is not cheap, so limiting the amount of time to download a video before deletion is something I can understand, but at least have it available for the Business plan and extend the download time for the custom plan. As I said, I am waiting for your response before I give my Sumo Taco's because I might be wrong and overlooking something, so it's fair to give you a chance to reply first. Thank you.
I'm very sorry for the inconvenience. How did you try to contact us? We've checked all channels. Can you please send us the details using this form: https://support.vicodo.com/hc/en-us/requests/new
Q: Question 1:
Will I be able to put this on multiple websites in the future?
Is there a limit to how many websites you can have it on?
Question 2: I see someone was asking about putting it on multiple websites or the same website for a real estate company. I already have Consolto and I’m able to do it and I just wanted to know if you had this on the roadmap?
Question 3: How many websites are we allowed to put this at one time? I bought 10 codes but I haven’t had a chance to test it because I’m out of town and deal is about to end.
Question 4: Can you choose between the multiple agents that are online currently or will it just go to who’s available? If you don’t have this teacher will you be able to add this to your roadmap. I want to be able to choose between online agents from the widget. I didn’t see it in any video or on your website.
You can already put the website widget on multiple websites. You can use single code to create an account dedicated to supporting visitors at one of your websites.
Question 2:
This feature is not on our roadmap currently.
Question 3:
There's no limit in terms of the number of websites on which you can use the website widget.
Q: Before I give my rating, there has been a lot of talk about screen recording.
So customers can revisit and download the call. These questions have so far been answered it's coming soon implying it will be available for Sumolings. Now it seems available on your site (I can see it in my general settings) but it's not available for Sumolings, am I right? It shows not available in your plan. I think that should have been stated from answer number 1. Many, including me, have purchased this product with the expectation that this is a feature that would become available later on and that it was safe to support your product now. Now it doesn't seem to look like it. I also don't understand why this is not included in the business plan. It's not the cheapest plan, and it is a basic function completely normal in Zoom. I want this product to be a good privacy-friendly EU-based alternative to Zoom. But being so tight with locking simple functions like a recording of the call or what screen to focus on not even your cheapest plan, but the business plan. Actually a lot of functions are blocked for the plans you give pricing for on your homepage and only make them available for an unpublished "custom" price. I don't think this is very cool. I can understand hosting a video is not cheap, so limiting the amount of time to download a video before deletion is something I can understand, but at least have it available for the Business plan and extend the download time for the custom plan. As I said, I am waiting for your response before I give my Sumo Taco's because I might be wrong and overlooking something, so it's fair to give you a chance to reply first. Thank you.
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Q: Hi, i tried to activate and it doesn't send the link.
I message support but no reply for a few days now. ?
Joanna_Vicodo
May 15, 2024A: Hello JJBB,
I'm very sorry for the inconvenience.
How did you try to contact us? We've checked all channels.
Can you please send us the details using this form: https://support.vicodo.com/hc/en-us/requests/new
Once again, I am very sorry!
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Q: Dear Team, Do I remember correctly, that I can buy an additional reseller-option from you after I have bought and activated 10 tiers?
All the best, Michael
Joanna_Vicodo
May 15, 2024A: Hey Michael,
Thank you for your comment! Can you please explain what you mean by reseller-option?
Greetings!
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Q: Question 1: Will I be able to put this on multiple websites in the future?
Is there a limit to how many websites you can have it on?
Question 2:
I see someone was asking about putting it on multiple websites or the same website for a real estate company. I already have Consolto and I’m able to do it and I just wanted to know if you had this on the roadmap?
Question 3:
How many websites are we allowed to put this at one time? I bought 10 codes but I haven’t had a chance to test it because I’m out of town and deal is about to end.
Question 4:
Can you choose between the multiple agents that are online currently or will it just go to who’s available? If you don’t have this teacher will you be able to add this to your roadmap. I want to be able to choose between online agents from the widget. I didn’t see it in any video or on your website.
Joanna_Vicodo
May 15, 2024A: Hey Jaxon.Jolley,
You can already put the website widget on multiple websites. You can use single code to create an account dedicated to supporting visitors at one of your websites.
Question 2:
This feature is not on our roadmap currently.
Question 3:
There's no limit in terms of the number of websites on which you can use the website widget.
Question 4:
No, choosing agents is not...
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Q: Is there a working website for Vicodo?
Joanna_Vicodo
May 15, 2024A: Hey pj.astropreneur
We're sorry if you have encountered any problems with our website!
Here's the link: https://www.vicodo.com/
Have a great day!
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