A: Hi Psageser, of course we do. Can you tell me on which email address you contacted us, and when exactly? I'll check with our support team right way.
Good to hear. I also tried the Intercom chat bot on the site yesterday and provided my email address there too. I tried a couple of your contact emails Aug. 2nd and 3rd
Q: Hi,
how about your integration with Woocommerce?
Can you give more details? Is it possible to schedule and display the video to someone who purchased some product?
Or to someone, who spends some amount of the money in my shop?
For those situations, it would make sense to display coupon codes or CTA for cross-selling. When I installed the application in the Wordpress - it was asking me about the permissions for the orders, items, coupon codes - but nothing was possible to use in Vidjet afterwards. Do you have a such possibility to trigger displaying the videos based on the information about the user from Woocommerce?
A: Hi viliam0, very good question here, thanks for that!
As of today, we only propose segmentation criteria based on session cookies and URLs. Yet, it is our goal to propose our customers deeper segmentation possibilities, based on their contacts' data.
About your questions, these are segmentation criteria we're planning to work on in Q1-Q2 2023. I wish we could go quicker, but we have...
Q: I am checking your free account - regarding the conditions - would it be possible to add a page language to the conditions?
I use WPML to translate the pages: WPML uses <html lang="sk-SK" tag at the begging of the page - I have two languages:
Slovak - sk-SK English - en-US
I plan to add more languages. It is easy and for must to purchase the product otherwise I cannot adjust the language videos based on the language page.
A: Hi viliam0, thanks again for your question here.
Yes, we are planning to release more integrations to third-party tools.
Regarding webhooks, I'd like to understand better what you mean. I'll then share the feedback to our product team. Can you further precise your need at support@vidjet.io, please? I'll answer myself. 👍
Q: Are you still providing support for this product?
I've lost access to my account and have not heard back on how to fix the issue.
Baptiste_Vidjet
May 14, 2024A: Hi Psageser, of course we do.
Can you tell me on which email address you contacted us, and when exactly? I'll check with our support team right way.
Cheers!
Share Vidjet
Verified purchaser
Good to hear. I also tried the Intercom chat bot on the site yesterday and provided my email address there too. I tried a couple of your contact emails Aug. 2nd and 3rd
Hi Psageser,
Just responded on our chat! Sorry about the delay here. Won't happen again!
Cheers,
Q: Once i place my video on my website and if i want to see a full screen where should i host it?
I currently use the Youtube unlisted but find it pathetic with its distractions.
Appreciate your inputs?
Share Vidjet
Q: Hi, how about your integration with Woocommerce?
Can you give more details? Is it possible to schedule and display the video to someone who purchased some product?
Or to someone, who spends some amount of the money in my shop?
For those situations, it would make sense to display coupon codes or CTA for cross-selling. When I installed the application in the Wordpress - it was asking me about the permissions for the orders, items, coupon codes - but nothing was possible to use in Vidjet afterwards. Do you have a such possibility to trigger displaying the videos based on the information about the user from Woocommerce?
Baptiste_Vidjet
May 15, 2024A: Hi viliam0, very good question here, thanks for that!
As of today, we only propose segmentation criteria based on session cookies and URLs. Yet, it is our goal to propose our customers deeper segmentation possibilities, based on their contacts' data.
About your questions, these are segmentation criteria we're planning to work on in Q1-Q2 2023.
I wish we could go quicker, but we have...
Share Vidjet
Q: I am checking your free account - regarding the conditions - would it be possible to add a page language to the conditions?
I use WPML to translate the pages:
WPML uses <html lang="sk-SK" tag at the begging of the page - I have two languages:
Slovak - sk-SK
English - en-US
I plan to add more languages. It is easy and for must to purchase the product otherwise I cannot adjust the language videos based on the language page.
Baptiste_Vidjet
May 15, 2024A: Hi viliam0, I'm sure we can do something.
It will require some manual coding from our side.
Can you please email us at support@vidjet.io regarding that?
It can be one email with your two questions (referring to your other question, below). 🙂
We'll try to help!
Cheers!
Share Vidjet
Q: Do you plan to add more integrations?
I use Fluent CRM and Autonami CRM. A great way, if you can add webhooks as the integration possibility.
Baptiste_Vidjet
May 15, 2024A: Hi viliam0, thanks again for your question here.
Yes, we are planning to release more integrations to third-party tools.
Regarding webhooks, I'd like to understand better what you mean. I'll then share the feedback to our product team. Can you further precise your need at support@vidjet.io, please? I'll answer myself. 👍
Share Vidjet