I work from my laptop on the regular & I'm not sure how to use my "seat" on both machines (my desktop & my laptop)... please advise on how this is handled. TIA
hi there I need to know do my clients need to install a licensed version of flipview in order to let me (given that I own a license) to take over there screen and give them support?
A: It depends, if you assign them to your own workspace as a client, what allows them to share with you their screens at any time, or if you want them to register (you can invite them with a referral code) and become a free Join plan user independent from your workspace. But then they can only be accessed by you via the key icon in your sidebar. They can not access you. You can invite them to...
can you explain a bit more about the second option? "become a free Join plan" do you have short video about how is it done? if it is not that diffcult to do than maybe this is the solution for me.. thanks!
For this specific question, we do not have a short video. You will find some explanation videos via YouTube. Please check out our regular Pricing Page (https://viewflip.app/pricing), to see the differences between the Plans and also our Referral Page (https://viewflip.app/user/invite)
Q: The user / Seat information is so confusing.. maybe have a tutorial video.
I'm unable to grasp the user / seat dynamic. my interpertation is that if you are the user / admin you can give unlimited access to others to few you screen.. and if I tier one, I have 2 seats, so one is me and the other is assign to another client.. And i have complete control over that client.. and the client can also interact with my machine as well. And I can grant access to others to view the session, but i or them can not interact with each other's machine..
A: It's really interesting that there are always ambiguities or that it still hasn't become clear, even though we've answered this question so many times here at AppSumo.
1 user seat is 1 email address. One seat can be used on two devices. Depending on the size of the tier, 2, 10, 25 or 50 email addresses can be assigned to a workspace. These email addresses can be those of your own colleagues...
Q: Install on both machine / Changing 'user seats'
Hi,
A few questions:
1)I'm considering using this with a freelancer I work with - I presume we would both have to have viewflip installed, or is it just the person providing support?
2)How would I change 'user seats' if I worked with a different freelancer?
3)'Expert program' a)Will this be part of all or only certain tiers of this deal? b)Will you be handling calendar booking and payment (i.e Stripe intergration)? c)Will there be alternative booking options - i.e pay per hour? d)Do you have an ETA on the rollout?
ad 1 ) Sharing and granting access with remote control functions requires a native installation, i.e. your own customers or colleagues must install viewflip themselves. Attended access to them is also possible if they are free Join plan users (they can be invited via the referral section in your settings or via our website). Alternatively, they can be...
Will any purchase on AppSumo provide access to the "Expertise" payment function when it is ready? If so, and if not every tier, which Tier would I need to purchase?
A: It will, yes. But we need to make a clear distinction here between the function and the expertise plan. The moment sessions can be billed on a per-minute basis, this function should also be available without a subscription or LTD.
Q: Install on my second computer?
I work from my laptop on the regular & I'm not sure how to use my "seat" on both machines (my desktop & my laptop)... please advise on how this is handled. TIA
viewflip
Nov 18, 2024A: Hi Steve,
you will need a new activation code for further installations. You can generate a new code via user settings → https://viewflip.app/user/settings
Best regards
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Q: fliped question
hi there
I need to know do my clients need to install a licensed version of flipview in order to let me (given that I own a license) to take over there screen and give them support?
viewflip
Nov 5, 2024A: It depends, if you assign them to your own workspace as a client, what allows them to share with you their screens at any time, or if you want them to register (you can invite them with a referral code) and become a free Join plan user independent from your workspace. But then they can only be accessed by you via the key icon in your sidebar. They can not access you. You can invite them to...
Share viewflip
Verified purchaser
can you explain a bit more about the second option? "become a free Join plan" do you have short video about how is it done? if it is not that diffcult to do than maybe this is the solution for me..
thanks!
Verified purchaser
For this specific question, we do not have a short video. You will find some explanation videos via YouTube. Please check out our regular Pricing Page (https://viewflip.app/pricing), to see the differences between the Plans and also our Referral Page (https://viewflip.app/user/invite)
Q: The user / Seat information is so confusing.. maybe have a tutorial video.
I'm unable to grasp the user / seat dynamic. my interpertation is that if you are the user / admin you can give unlimited access to others to few you screen.. and if I tier one, I have 2 seats, so one is me and the other is assign to another client.. And i have complete control over that client.. and the client can also interact with my machine as well. And I can grant access to others to view the session, but i or them can not interact with each other's machine..
viewflip
Nov 4, 2024A: It's really interesting that there are always ambiguities or that it still hasn't become clear, even though we've answered this question so many times here at AppSumo.
1 user seat is 1 email address. One seat can be used on two devices. Depending on the size of the tier, 2, 10, 25 or 50 email addresses can be assigned to a workspace. These email addresses can be those of your own colleagues...
Share viewflip
Q: Install on both machine / Changing 'user seats'
Hi,
A few questions:
1)I'm considering using this with a freelancer I work with - I presume we would both have to have viewflip installed, or is it just the person providing support?
2)How would I change 'user seats' if I worked with a different freelancer?
3)'Expert program'
a)Will this be part of all or only certain tiers of this deal?
b)Will you be handling calendar booking and payment (i.e Stripe intergration)?
c)Will there be alternative booking options - i.e pay per hour?
d)Do you have an ETA on the rollout?
Many thanks,
Matt
viewflip
Nov 4, 2024A: Hello Matt,
thank you for your questions:
ad 1 ) Sharing and granting access with remote control functions requires a native installation, i.e. your own customers or colleagues must install viewflip themselves. Attended access to them is also possible if they are free Join plan users (they can be invited via the referral section in your settings or via our website). Alternatively, they can be...
Share viewflip
Q: Expertise Plan?
Will any purchase on AppSumo provide access to the "Expertise" payment function when it is ready? If so, and if not every tier, which Tier would I need to purchase?
viewflip
Edited Oct 31, 2024A: It will, yes. But we need to make a clear distinction here between the function and the expertise plan. The moment sessions can be billed on a per-minute basis, this function should also be available without a subscription or LTD.
Share viewflip