Our AppSumo deal ended October 1st, and you may be having trouble redeeming the code now that it has ended. We would be happy to help you sort this out.
Could you send an email to mitch@viewstub.com and explain to him where exactly you are having trouble redeeming the code? We would be happy to get you set up.
A: While we have had organizers accept cash in the past, this is not a common practice at the moment. Logistically, we would be happy to find a way to make this work for you. We would recommend that when you have the event set in stone, work closely with your success manager and we can help you find a solution for the cash tickets. This would work in the form of access codes you would email your...
Q: The 'no refunds' button, and 'Yes' allow people to email me buttons appear to be related, however I can't for the life of me think why.
I DO NOT want to offer refunds for this particular event because they get instant access. I do however want people to be able to email me about the event.
When I check the 'no refunds' box, it unchecks the box which allows people to email you with questions about the event. You can see what I mean here: https://share.getcloudapp.com/JrugAYXW
Can you explain why those 2 sections are connected.
First, let me start by saying we have adjusted this site-wide and this is no longer an issue. You can continue to offer no refunds and still be contacted.
To explain what was going on originally, we had a few experiences where the organizers were offering refunds but did not allow people to contact them via email. This is why they were originally...
Can you tell me how to change an event start date and save it. An example of what I mean is here: https://share.getcloudapp.com/2Nuj1oXv When I go to the event page it is telling me tickets aren't available until 6pm (not sure where that time came from), however I have set the tickets to be available from 3pm.
1A. How can you tell when something has been saved as per the video above?
2. Once I have uploaded a pre-recorded video, will it be immediately available to the attendee once they have signed up?
3. How do I change the event availability date range? It is showing that events will be available for viewing for 12 months. I can't see how to change that.
4. Can I change the ticket currency to £GBP or is it auto set to $?
A: Yes, you can. You could share your screen if you are streaming to ViewStub from OBS, StreamYard, Zoom, or any other software integration that offers this capability.
Q: So how can I redeem the 2.
code? Introduction says "Paste your AppSumo code in the code field.", but there is no code field.
PatrickVanDusen85278
May 15, 2024A: Sorry to hear you are having this problem!
Our AppSumo deal ended October 1st, and you may be having trouble redeeming the code now that it has ended. We would be happy to help you sort this out.
Could you send an email to mitch@viewstub.com and explain to him where exactly you are having trouble redeeming the code? We would be happy to get you set up.
Share ViewStub
Q: Thanks for your answers, Is it possible to accept cash and email tickets to clients?
Once you introduce sub accounts will it be unlimited sub accounts added?
integrations
Agiled, sendfox, even tee, are they on the roadmap?
PatrickVanDusen85278
May 15, 2024A: While we have had organizers accept cash in the past, this is not a common practice at the moment. Logistically, we would be happy to find a way to make this work for you. We would recommend that when you have the event set in stone, work closely with your success manager and we can help you find a solution for the cash tickets. This would work in the form of access codes you would email your...
Share ViewStub
Q: The 'no refunds' button, and 'Yes' allow people to email me buttons appear to be related, however I can't for the life of me think why.
I DO NOT want to offer refunds for this particular event because they get instant access. I do however want people to be able to email me about the event.
When I check the 'no refunds' box, it unchecks the box which allows people to email you with questions about the event. You can see what I mean here: https://share.getcloudapp.com/JrugAYXW
Can you explain why those 2 sections are connected.
Thanks.
PatrickVanDusen85278
May 14, 2024A: Thank you so much for pointing this out.
First, let me start by saying we have adjusted this site-wide and this is no longer an issue. You can continue to offer no refunds and still be contacted.
To explain what was going on originally, we had a few experiences where the organizers were offering refunds but did not allow people to contact them via email. This is why they were originally...
Share ViewStub
Verified purchaser
Hi Patrick,
Great. Thank you. Glad to hear that.
Marilyn Devonish
Q: A few questions: 1.
Can you tell me how to change an event start date and save it. An example of what I mean is here: https://share.getcloudapp.com/2Nuj1oXv When I go to the event page it is telling me tickets aren't available until 6pm (not sure where that time came from), however I have set the tickets to be available from 3pm.
1A. How can you tell when something has been saved as per the video above?
2. Once I have uploaded a pre-recorded video, will it be immediately available to the attendee once they have signed up?
3. How do I change the event availability date range? It is showing that events will be available for viewing for 12 months. I can't see how to change that.
4. Can I change the ticket currency to £GBP or is it auto set to $?
Share ViewStub
Q: Is it possible to share your screen and webcam like i bought Belive?
PatrickVanDusen85278
May 15, 2024A: Yes, you can. You could share your screen if you are streaming to ViewStub from OBS, StreamYard, Zoom, or any other software integration that offers this capability.
Share ViewStub