WalkMe

WalkMe is a digital adoption platform that provides data about user experience across your apps, which businesses can use to improve user experience and encourage more engagement.

Workflow analytics pinpoints where users are struggling with navigating your applications. AI insights help you quickly study the data. Automatically track vital KPIs and receive reports. You can observe and dissect the data with neatly organized Management Dashboards.

There’s also UI Intelligence for Microsoft Dynamics 365 to unearth more data on this software.

Use the no-code editor to fix applications without developers and improve workflows and user experience. Use pre-built solutions and templates to implement the changes quickly.

Provide screen guidance messages and popups through the TeachMe guided learning paths and video tutorials. These help users follow the best workflow without spending hours onboarding with webinars and video calls. You can also add built-in chatbot automations to answer frequently asked questions.

Users can assess their knowledge of the application with an in-app quiz. You can use this data to understand if your learning paths and tutorials are easy to understand.

The guided learning paths work on both websites and applications.

Post announcements so that users can see the latest updates and notices. You can also ask people to upgrade to the newest version of your app, leave reviews, and increase purchases.

Use the Integration Center to find apps to integrate.

Authentication and encryption help you protect the data of your users and gain their trust. FISMA and NIST encryptions provide robust security.

You can anonymize and even delete data. WalkMe is also GDPR compliant.

The Workstation helps deliver a personalized experience to users and encourages adoption. Inform employees about crucial trainings with desktop notifications. You can also measure and improve employee productivity.

Use all the data holistically to understand the customer journey and improve your conversion rates and customer lifetime value.

Key features

• Analytics helps you track user experience
• AI helps you find potholes quickly
• Fix applications with the no-code editor
• Pre-built solutions and templates help implement changes quickly
• Provide guided learning paths and video tutorials
• Automatically answer questions with chatbots
• Track customer journey and improve conversions
• Post announcements to users