We’ve completed all the steps and purchased the Tier 4 plan from AppSumo, but the API keeps returning the message: “YOUR PLAN CANNOT VALIDATE WHATSAPP NUMBERS”… which is incorrect, because Tier 4 includes 30,000 WhatsApp validations per month.
What’s going on? There are many of us in Discord asking for support and we haven’t received any response… Is this a scam?
Founder Team
Anurag_Meena
Edited Dec 16, 2025
A: Discord is not our customer support channel, its primarily created at request of users to talk to each other to share possible creative usecases of wbiztool. We have a dedicated in-app chat support icon and a support email (info@wbiztool.com)—please reach out to us through those channels for any assistance.
Also, without proper clarification, please avoid labeling companies as a “scam.” Teams...
Q: Do we need a Whatsapp Cloud API or a regular Whatsapp Business works?
Also, please help me understand if we can respond to queries through the dashboard itself - as in use it like a messaging platform or is it just for broadcasts?
Founder Team
Anurag_Meena
Edited Dec 16, 2025
A: Replies must be sent through your own app or via WhatsApp Web. Wbiztool does not provide an option to manually reply from its dashboard.
We have our own API, so there’s no need to use any third-party APIs, and it works with any WhatsApp number.
You've redirected people to Discord in order to get support, but you don't seem to reply to anyone. Are you still active with this project?
Founder Team
Anurag_Meena
Dec 14, 2025
A: You may reachout to us on customer chat icon where we are pretty or email us at info@wbiztool.com. Discord is not for customer support, it is for community to chat and share their learnings
Q: hi can you help me understand what messages can be sent?
I understand cold messages cannot be sent. What type can be sent.
How can we define clearly what is considered a "cold message".
I may have a friend, but he may not have added my contact. Will sending things to him be considered "cold message"
Thank you
Founder Team
Anurag_Meena
Dec 14, 2025
A: If the nature and wording of the messages are non-promotional, and the end user does not mark them as spam, then there is no issue. If end user feels they dint want to receive this message and marks it as spam, thats when risk comes.
When our tool is used to send genuinely useful communications—such as order updates or transaction reminders—there have never been any problems, as these...
Q: When do you plan to come back?
Share WbizTool
Q: We are having problems!
We’ve completed all the steps and purchased the Tier 4 plan from AppSumo, but the API keeps returning the message: “YOUR PLAN CANNOT VALIDATE WHATSAPP NUMBERS”… which is incorrect, because Tier 4 includes 30,000 WhatsApp validations per month.
What’s going on? There are many of us in Discord asking for support and we haven’t received any response… Is this a scam?
Anurag_Meena
Edited Dec 16, 2025A: Discord is not our customer support channel, its primarily created at request of users to talk to each other to share possible creative usecases of wbiztool. We have a dedicated in-app chat support icon and a support email (info@wbiztool.com)—please reach out to us through those channels for any assistance.
Also, without proper clarification, please avoid labeling companies as a “scam.” Teams...
Share WbizTool
Q: Do we need a Whatsapp Cloud API or a regular Whatsapp Business works?
Also, please help me understand if we can respond to queries through the dashboard itself - as in use it like a messaging platform or is it just for broadcasts?
Anurag_Meena
Edited Dec 16, 2025A: Replies must be sent through your own app or via WhatsApp Web. Wbiztool does not provide an option to manually reply from its dashboard.
We have our own API, so there’s no need to use any third-party APIs, and it works with any WhatsApp number.
Share WbizTool
Q: Is the company still alive?
Hello,
You've redirected people to Discord in order to get support, but you don't seem to reply to anyone.
Are you still active with this project?
Anurag_Meena
Dec 14, 2025A: You may reachout to us on customer chat icon where we are pretty or email us at info@wbiztool.com. Discord is not for customer support, it is for community to chat and share their learnings
Share WbizTool
Q: hi can you help me understand what messages can be sent?
I understand cold messages cannot be sent.
What type can be sent.
How can we define clearly what is considered a "cold message".
I may have a friend, but he may not have added my contact. Will sending things to him be considered "cold message"
Thank you
Anurag_Meena
Dec 14, 2025A: If the nature and wording of the messages are non-promotional, and the end user does not mark them as spam, then there is no issue. If end user feels they dint want to receive this message and marks it as spam, thats when risk comes.
When our tool is used to send genuinely useful communications—such as order updates or transaction reminders—there have never been any problems, as these...
Share WbizTool