Cancellation of Lifetime Status... Classic... Why do companies burn bridges over and over like this thinking they are being creative? I'm not going to buy a product from a company that doesn't honor past commitments.
I purchased WebTotem as an AppSumo lifetime deal in 2021.
January 17, 2026, the company announced that the original product will be shut down with six days’ notice. A “new version” is being launched that requires a new paid subscription. The lifetime deal does not carry over. LTD customers are offered a 50% discount for six months, after which full pricing applies.
The old and new systems are described as separate, yet they share the same name, purpose, and positioning. This effectively ends the lifetime deal with minimal notice.
Rebuilding a product is understandable. Ending lifetime access with less than a week’s notice is not. If a company cannot realistically honor LTDs long term, it should not sell them.
I purchased this deal to provide added security to my client's WordPress websites. However, this tool does not work half the time. If I'm in the dashboard, it will show 'Agent Unavailable' then I refresh, some will say Working, then I refresh again, and Agent Unavailable. I've reinstalled all the agents with new APIs and the status is something different each time I refresh. Another main reason why I chose this tool was for its country code block, but unfortunately, that does not work as well. It still allows users from blocked countries to come through the site. Also never receive any notifications if the plugin is not working correctly. Seems like a lot of work needs to be done to this tool.
Verified purchaser
Cancellation of Lifetime Status... Classic.
Cancellation of Lifetime Status... Classic... Why do companies burn bridges over and over like this thinking they are being creative? I'm not going to buy a product from a company that doesn't honor past commitments.
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Verified purchaser
WebTotem unsupported for years
So Lifetime ends by magically calling the same product a different product. Beware of WebTotem.
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Verified purchaser
Lifetime deal ended with 6 days’ notice
I purchased WebTotem as an AppSumo lifetime deal in 2021.
January 17, 2026, the company announced that the original product will be shut down with six days’ notice. A “new version” is being launched that requires a new paid subscription. The lifetime deal does not carry over. LTD customers are offered a 50% discount for six months, after which full pricing applies.
The old and new systems are described as separate, yet they share the same name, purpose, and positioning. This effectively ends the lifetime deal with minimal notice.
Rebuilding a product is understandable. Ending lifetime access with less than a week’s notice is not. If a company cannot realistically honor LTDs long term, it should not sell them.
Share WebTotem
Verified purchaser
WebTotem - thumbs down
After a few years they created "new version" just to ditch lifetime users. Dishonest company, stay away.
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Verified purchaser
Does Not Work
I purchased this deal to provide added security to my client's WordPress websites. However, this tool does not work half the time. If I'm in the dashboard, it will show 'Agent Unavailable' then I refresh, some will say Working, then I refresh again, and Agent Unavailable. I've reinstalled all the agents with new APIs and the status is something different each time I refresh. Another main reason why I chose this tool was for its country code block, but unfortunately, that does not work as well. It still allows users from blocked countries to come through the site. Also never receive any notifications if the plugin is not working correctly. Seems like a lot of work needs to be done to this tool.
Share WebTotem