Q: Persistent Freemium Licensing Popup – "Activate Free Version" Doesn’t Work
I’ve been trying out the free version of your plugin, but the Freemium licensing popup appears every time I refresh the page, even after clicking "Activate Free Version" repeatedly.
Are you planning to fix this? It’s really frustrating and makes it hard to even test the free version properly. Please sort this out, it doesn’t seem like you’ve tested your own plugin.
Freemius already has a bad reputation, and this experience just makes it worse!
Lars_Koudal
Jul 31, 2025A: Hi Arthur,
Thank you for letting us know about this issue, and I'm sorry for the frustration. The licensing popup should definitely not keep appearing after you activate the free version, and we will look into this right away.
This is the first time we're hearing about this particular problem, so your feedback is genuinely helpful. Of course, we want everyone to be able to test the free version without any hassle, and we'll prioritize getting this fixed.
Regarding Freemius, I understand your concerns. Personally, as a developer who has worked with them for over 6 years, I've seen a lot of positive changes, especially around security and reliability.
If you'd like to share more details or get direct help, feel free to reach out to us at support@wpsecurityninja.com.