WP Security Ninja Questions

Showing 1 - 20 of 132 questions

Q: Can we lock the Whitelabel feature?

1. I see the whitelabel feature is on the client website dashboard. Can this feature be locked so that it cannot be changed by the client web admin?
Can we change it without logging into the client web admin?

2. I see that the licenses used for this client are all the same. Can we generate different licenses per client website?

AndiMicroPLUSSep 11, 2024
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Founder Team
Lars_Koudal

Lars_Koudal

Sep 12, 2024

A: Hello

Great questions!

Locking the Whitelabel Feature: While the feature itself cannot be fully "locked," it can be hidden from the client. You can hide the tab from the dashboard and only access the settings by typing in the direct URL (so bookmarking it is recommended).

Additionally, if you're using the MainWP Addon (available in Tier 3 and Tier 4), you can manage and change the white...

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Q: Team Size

Hi Lars,
do you confirm the app has only one person as a team??

DigitalfastmindPLUSSep 9, 2024
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Founder Team
Lars_Koudal

Lars_Koudal

Sep 9, 2024

A: Hi Digitalfastmind,

Yes, it's currently a one-person operation (me!). I purchased the plugin about 5 years ago and have been handling the development and support since. However, I’m now in the process of expanding the team to support the growing demand.

Thanks for your interest, and feel free to reach out if you have any other questions!

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Q: MainWP

Does this work for MainWP?

Best regards

SEOfrallanPLUSSep 9, 2024
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Founder Team
Lars_Koudal

Lars_Koudal

Sep 9, 2024

A: Yes, WP Security Ninja works with MainWP! The addon is included in the Tier 3 and Tier 4 AppSumo packages, allowing you to manage the security of all your sites from your MainWP dashboard.

Note that the license activation for the main plugin is automated, but the MainWP Addon license has to be created manually. It might take a few hours for us to set that up.

Feel free to reach out if you...

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Q: Is WP Security Ninja somehow related to WP Ninja Firewall?

If not, what is the main difference between the two tools?
What features does WP Security Ninja have that Ninja Firewall does not?
What features will I be missing because they are not covered / offered by WP Security Ninja?

Ben_H.PLUSSep 9, 2024
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Founder Team
Lars_Koudal

Lars_Koudal

Sep 9, 2024

A: Hi there,

Thanks for your question!

WP Security Ninja and Ninja Firewall are not related, though they both focus on securing WordPress sites. WP Security Ninja provides a broader range of security features, focusing on vulnerability scans, malware detection, and event logging. Ninja Firewall, on the other hand, specializes in firewall protection and traffic filtering.

If you're looking for...

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Q: i already purchased but i want to upgrade to Tier 4.

is it possible?

uzairmJul 11, 2024
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Founder Team
Lars_Koudal

Lars_Koudal

Jul 12, 2024

A: Hello uzairm

Thank you for reaching out and for being a customer - Please contact our support team, since this AppSumo launch is closed for now.

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