4.3
Taco ratings
'Customers are all about Zagomail, praising its user-friendly interface, customizable templates, and powerful analytics. The cherry on top is the responsive customer support. There are a few hiccups like delayed email delivery and integration problems, just small bumps on the road. Weighing the raves against the occasional grumbles, Zagomail is hitting the mark and is a solid buy for those in need of an all-in-one email marketing platform. With an overall rating of 4.4 out of 5 from 93 reviews and a 60-day money-back guarantee, it's worth giving Zagomail a try.'
AI-powered summary of customer reviews
Verified purchaser
No service response, interface is not complete, feels like it is an empty abandoned product from a couple of foreign highscholers trying to make easy money..
Had high hopes because of the really really positive promotion here on appsumo. Appsumo feels or felt like a trust worthy business.. Still glad to be supporting the lifestyle of Noah Kagan, because everyone deserves to be rich, happy and healthy.
#Interface of zagomail feels outdated.
#some parts of the Form editor are just not readable. Weird logic is used to filll these forms. If i look at the id numbers of the forms, there is not much use of this product by others..
# form, email builder feels outdated and not intuitive to use.
# support is lamost unreachable
# emails are not getting through to customers or in different order. So i cant make a sellable product with automation with this product, it is to unreliable for now. ( and thats what i bought it for )
# automation is not user friendly, really not user friendly ( no handy filtering no ordering) I have an automation set up with 17 mails, but it is horrible to find and edit them afterwards.. omg
#There is an anoying large part of the dashboard taken for integration of shopify etc. which i am not using so it keeps taking a large part of my dashboard
#Explantion video's are created with weird AI spoken voice and not really explain anything.
# too much of these little things in this product that keep telling me it is not a mature product
#most of all i can't sell any automated mailing product if my mails are not received by my customers so i can't even earn my spent money back.. Even this purchase was a bargain..
# just to much small annoying things making working with this platform no fun
Well i will be looking for another email automation program or building one myself with AI..
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Verified purchaser
Very bad support.
The software is good, nothing revolutionary but has all the main features you may need.
The great problem is the support, that's actually non-existent. I've been waiting for 2 weeks for an answer to a major issue I'm facing on the landing page builder and no one has replied until now.
It's not possible that a service like this leaves the customers alone, this is making me unable to get new clients to my service due to a problem that's not my fault.
Will consider migrating to another service.
Abi_Zagomail
Sep 21, 2024Hey,
From our records we found request related to forms and to landing page, you did open more chat sessions, please check the follow ups sent by email
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Verified purchaser
Terrible support
There is a massive lack of integrations and terrible support, which is incredibly slow and, frankly, not helpful at all. I’ve been waiting for over a week without any response.
RSS campaigns don’t work, and woo-commerce integrations are also non-functional. The drag-and-drop editors are laggy and overly basic. I sincerely hope they improve soon, or I’ll be forced to switch providers again—which is a pain. 😣
If you're serious about email marketing, think twice.
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Verified purchaser
I would have put 6 tacos on if I could 🌮🌮🌮🌮🌮🌮
I subscribed to Zago Tier3 and I really don't regret it.
As well as being a multifunctional and very intuitive tool, the customer service is absolutely brilliant! A special mention for the UI and UX design of the site, which adds another pleasant dimension to the product experience. A big thank you and 5 tacos to the whole technical team for developing this tool, which I'm sure will be in my TOP 5 Lifetime Deals!
Abi_Zagomail
Jul 26, 2024Hi Harlem,
Thank you very much for your feedback :)
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Verified purchaser
I regret buying this too
#1, support is slooooowwww, so good luck in getting a response and solving your issue quickly. #2 the emails won't send inmediately, sometimes we receive them after a couple of days, RIDICULOUS. I fell in love with the interface, but the main functionality is a big dissapointment.
Abi_Zagomail
Jul 19, 2024Hi Norberto,
Our support has already replied to your requests regarding the fact that rarely some ISPs might delay emails because of tons of reasons like: softbounce, false positive, Email throttling, ...etc.
However from records of your campaigns, we noticed that your campaigns got a very high inboxing of over 53% that you forgot to mention in your review.
Take a look at this proof:...
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