Q: Bait and Switch

You have crippled our life time deals by changing the credit structure so we get less uses and not letting us use the Ai video in any way. Do you have any plans of looking at your altered credit structure to allow us to get the usage we paid for?

srsajs1PLUSJul 17, 2025
Founder Team
Michael_Zebracat

Michael_Zebracat

Jul 22, 2025

A: Thanks for raising this. We didn’t make this change targeting AppSumo users - it’s a product-wide update driven by feedback from the community (including many Sumolings). The old credit-per-component system was confusing and unpredictable, so we moved to a simpler video-based model: flat usage no matter which voices or features are used instead of calculating credit usage for each video individually.
Since launch, we’ve added many new capabilities like AI avatars and voice cloning, and AppSumo customers get to use these upgrades and will continue to do so. For fully AI-generated scenes, we integrated external providers and offer credits for those separately -available to everyone, including Sumolings, if they want to use them.

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Verified purchaser

Posted: Jul 18, 2025

Noticed that myself. Sounds like another LTD down the drain.

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Verified purchaser

Posted: Jul 24, 2025

cheat

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Verified purchaser

Posted: Jul 26, 2025

Thank you for responding. Do you have any plans to let up bring our own key, Straico or Kling for example for video creation? Also I've noticed that when I try to regenerate an image in a video that came out bad I'm getting an error now. Is this another feature that now cost credits or is this just and you are having at the moment?