Hi, first \u002D I\u0027d like to say thank you for making creating my first transaction so smooth! You\u0027ve done a fantastic job.\u000a\u000aSecond \u002D help@chargekeep.com address that you send messages from doesn\u0027t work. I tried to send some questions.\u000a\u000a\u000aI wonder if you would be open to listen and help me out to tune CK to my needs?\u000a\u000aLet me write my questions here, maybe there are some answers already that you can direct me to?\u000a\u002D Where can I find webhooks? I\u0027d like to use them with make.com. \u000a\u002D Can I help you with the PL language? Or can you direct me to the place where I can change every information and translate it into Polish?\u000a\u002D Do you have a roadmap that I can see? \u000a\u002D I would love to give my customers an opportunity to pay via bank transfer using Polish banks. Do you think this is possible? If not, will that be possible, and if yes \u002D when?\u000a\u002D I\u0027d love to add PayPal as an payment option. How can I do that?\u000a\u002D I work on a couple of projects with gift economy, which means that clients can pay any amount, including 0. Right now 0 is not possible, or I don\u0027t know how to let people choose 0. Can you help me here?\u000a\u002D How can I change the default country and phone number prefix to PL? Whatever I choose it starts with the US, so there are unecessary clicks for the clients to make and this can be optimized.\u000a\u002D When I changed the country to PL, I was asked for the \u0022state\u0022 and the payment didn\u0027t go. We don\u0027t have states in Poland. Can you please have a look and let me know how can I fix it?\u000a\u002D The Amount field has a currency on the wrong side (zł0.00, and no space in between). How can I change that into 0.00 zł? \u000a\u002D It looks like clients are leaving my website for the payment process. Can I use CK in an iframe, or can you recommend any other solution?\u000a\u002D I love the way the easycart.pl works. Can I set it up in a similar, easy and neat way?\u000a\u002D Also, after making the payment, my friend sent an email with the screenshot where I can see that the \u0022your payment is confirmed\u0022 looks like it\u0027s limited to 200px wide and it looks like the whole thing is broken. Can you please have a look at it? I can provide you that picture if you send me an email that works. \u000a\u000aBest,\u000a\u000aMichal

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Hi, first \u002D I\u0027d like to say thank you for making creating my first transaction so smooth! You\u0027ve done a fantastic job.\u000a\u000aSecond \u002D help@chargekeep.com address that you send messages from doesn\u0027t work. I tried to send some questions.\u000a\u000a\u000aI wonder if you would be open to listen and help me out to  tune CK to my needs?\u000a\u000aLet me write my questions here, maybe there are some answers already that you can direct me to?\u000a\u002D Where can I find webhooks? I\u0027d like to use them with make.com. \u000a\u002D Can I help you with the PL language? Or can you direct me to the place where I can change every information and translate it into Polish?\u000a\u002D Do you have a roadmap that I can see? \u000a\u002D I would love to give my customers an opportunity to pay via bank transfer using Polish banks. Do you think this is possible? If not, will that be possible, and if yes \u002D when?\u000a\u002D I\u0027d love to add PayPal as an payment option. How can I do that?\u000a\u002D I work on a couple of projects with gift economy, which means that clients can pay any amount, including 0. Right now 0 is not possible, or I don\u0027t know how to let people choose 0. Can you help me here?\u000a\u002D How can I change the default country and phone number prefix to PL? Whatever I choose it starts with the US, so there are unecessary clicks for the clients to make and this can be optimized.\u000a\u002D When I changed the country to PL, I was asked for the \u0022state\u0022 and the payment didn\u0027t go. We don\u0027t have states in Poland. Can you please have a look and let me know how can I fix it?\u000a\u002D The Amount field has a currency on the wrong side (zł0.00, and no space in between). How can I change that into 0.00 zł? \u000a\u002D It looks like clients are leaving my website for the payment process. Can I use CK in an iframe, or can you recommend any other solution?\u000a\u002D I love the way the easycart.pl works. Can I set it up in a similar, easy and neat way?\u000a\u002D Also, after making the payment, my friend sent an email with the screenshot where I can see that the \u0022your payment is confirmed\u0022 looks like it\u0027s limited to 200px wide and it looks like the whole thing is broken. Can you please have a look at it? I can provide you that picture if you send me an email that works. \u000a\u000aBest,\u000a\u000aMichal

AhayahAssemblyChurch · Answer

You can try reaching them at team@chargekeep.com

ChargeKeep_Support · Answer

Hello Michal,\u000a\u000aFirst off, thank you for your kind words and for bringing these points and needs to our attention!  \u000a\u000aLet\u0027s address these points:\u000a* Adding PayPal:  You can add PayPal by going to Admin \u003E Settings \u003E PayPal to connect your PayPal Key.\u000a* Gift Economy \u0026 Zero Payments: To accept zero payments, please contact support on how this can be handled.\u000a* Payment Process Integration:  Embedding CK in an iframe is possible, but we recommend a pop\u002Dup or hosted method to keep the UX smooth.\u000a* Email for Sending Screenshots:  Sorry for the confusion with the email. Please use support@chargekeep.com for now, and we’ll ensure it gets addressed.\u000a* Webhooks \u0026 Make.com:  You can find webhooks settings under the integrations tab on your dashboard. We support Zapier, and some native integrations.\u000a* Roadmap:  Our public roadmap isn\u0027t available yet, but we plan to share it soon. Stay tuned!\u000a\u000aThese topics are specific to localization for Poland, and our support team can discuss this with you via email:\u000a* Currency Formatting: This localization option is available, if any further adjustment, we will take your input on that.\u000a* Default Country \u0026 Phone Prefix:  This fix will be pushed in the next few days. \u000a* State Field Issue: We\u0027ll investigate the state field issue for Poland and update.\u000a* Polish Language Support:  We don\u0027t have an option for community translations but will extend this. You can customize most text fields directly in Admin \u003E Language Settings. \u000a* Polish Bank Transfers:   Integrating Polish bank payments is on our radar, but we rely on Stripe and PayPal to handle this. We\u0027ll update you as soon as we have more details.\u000a* Easycart.pl Similar Setup:  While we aim to simplify our setup process, integrating specific features similar to easycart.pl will depend on user feedback like yours.\u000a\u000aThank you for your detailed feedback, Michal! We listen closely to the feedback we get to finetune the product to customer needs.\u000a\u000aYour input is invaluable as we continue to enhance the platform so please reach out to team@chargekeep.com. \u000a\u000aBest,\u000aThe ChargeKeep Team

Cyber_Lawyer · Answer

Same issue with \u0022state\u0022 for germany here (and some other countries as well). Did they get back to you on this and fixed it for poland at least?

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