I purchased ZeroWork not knowing what or how I would use it. But I love automation tools. At first, as others have stated, I discounted it because of the UI. But as I started testing and seeing what I could do with the software I was blown away. One of my favorite things about ZeroWork is how intuitive Diana and her team have made it. I'll come up with a task or start to overcomplicate things and *poof* the node I'm working with takes care of the details. Not to mention, ZeroWork can handle a lot of my marketing automation and outreach where other tools would be too expensive or incapable. The support and community on the Discord channel is great. Every once in a while I find a gem on Appsumo and this is one of them... To even out the review, The only area I find challenging is working with the CSS Selectors. I'm sure this is a "me" problem and not the software, but that is the only part of the software that I've found challenging. Great product, with great support. Highly recommend!