Zylvie - High-Converting Cart Software Questions

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Q: Questions

Hi there,

1) Can you share examples of stores built on your platform? It'd be helpful, in particular, to see the various design options.

2) Do you provide the ability for us to display a cookie consent banner to end users so that they can accept/decline cookies? This is important for compliance with privacy laws.

3) Can we integrate with Google Analytics?

creation123Jan 3, 2025
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Jay_from_Zylvie

Jay_from_Zylvie

Jan 6, 2025

A: Hi there,

1. Here are a list of live, revenue-generating sites, just a few (there are many more):

https://shop.karynenorton.com
https://shop.visit-andalucia.com
https://store.creationsbymighty.com
https://shop.thesolospoon.com
https://shop.thedadlab.com
https://shop.bigpawscopywriting.com
https://store.rivierakoreanspa.com
https://zylvie.com/mrclick

They do look a bit template-y for now, but boy do they rake in money, which is what really matters.

2. Yes, we offer the option to turn on/off GDPR cookie banners.

3. Yes, you can integrate with Google Analytics for sure, FB pixels as well, anything you want really.

With thanks,
Jay

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Q: Hey, Jay! What is the cost to include cart abandonment and remove "Powered by Zyvie" link?

Jay: Having these features are important to me and others in our community. As such, it would be great if you can let me/us know what it would take to include them. Hopefully, you can offer us a special deal :-)

Cart abandonment recovery
Remove "Powered by Zylvie" hyperlink

AppMeisterPLUSDec 27, 2024
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Founder Team
Jay_from_Zylvie

Jay_from_Zylvie

Jan 6, 2025

A: Hi there,

The only plan with full white label is the Powerhouse Plan.

Cart abandonment recovery is available on Tier 5.

If you're already on Tier 5, email us and we'll see what we can do about white label (keeping in mind that we also want to be fair to our Powerhouse users who paid full price).

With thanks,
Jay

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Q: do you support RTL ?

OR ARABIC LANGUAGES!

CudaAgencyPLUSAug 19, 2024
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Founder Team
Jay_from_Zylvie

Jay_from_Zylvie

Aug 19, 2024

A: Hi there,

We don't have localization for Arabic yet.

However, if you can help us with the translation file, I'm sure we can get it up and running in a few days.

As for RTL, I believe that's a browser setting, meaning if the browser detects an RTL language (like Arabic), it automatically displays it RTL.

With thanks,
Jay

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Q: Inquiry About LearnDash LMS Integration

Hi there,

I wanted to know if your platform supports integration with LearnDash LMS. If so, could you provide assistance or resources to help with the integration process?

Thank you!

Ferdous_KhalifaJan 6, 2025
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Founder Team
Jay_from_Zylvie

Jay_from_Zylvie

Jan 6, 2025

A: Hi there,

We don't have direct integration with LearnDash LMS yet.

But if you're familiar with Zapier, I'm sure you can integrate LearnDash with Zylvie with a one-time setup process.

What kind of integration do you want?

E.g. Whenever a buyer purchases a plan, what kind of actions do you want to perform?

With thanks,
Jay

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Q: Hi, Is possible to add Albato integration?

JasonGCIPLUSJan 6, 2025
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Founder Team
Jay_from_Zylvie

Jay_from_Zylvie

Jan 6, 2025

A: Hi there,

Thank you for your suggestion.

We'll consider adding Albato real soon.

Thank you for your patience.

With thanks,
Jay

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Q: Two Questions

Can I sell physical products like T-shirts, for example? When will these multiple design templates for storefront and checkout be ready, and can you explain exactly what this will be? Thanks.

mugyourcardJan 1, 2025
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Founder Team
Jay_from_Zylvie

Jay_from_Zylvie

Jan 1, 2025

A: Hi there,

Yes, you can also sell physical products like T-shirts.

We allow you to order shipping and also track inventory.

We anticipate that the new checkout templates will be released sometime in Q1 2025.

With thanks,
Jay

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Q: Instalment (split) payment plan

Hi, does it support split (instalment) payment plan where buyers can choose to pay in multiple instalments or one time full payment? For example: pay in full $997 or 3 payments of $350.

tri_ryuzakiJan 1, 2025
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Founder Team
Jay_from_Zylvie

Jay_from_Zylvie

Jan 2, 2025

A: Hi there,

Yes, this is a built-in feature on our platform.

You can charge full price or payment plans (e.g. $99/mo for 3, 6, 9, 12, or whatever number of months a.k.a. rent-to-own model).

Just be clear with your buyers that if they don't complete their payments, they lose access (assuming that's what you intend).

With thanks,
Jay

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Q: Upload limit for video files

We mostly sell video tutorials (1GB-3GB per file). Question is can you increase upload limit so that we can store / host it to deliver (fulfil) the order?

tri_ryuzakiJan 1, 2025
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Founder Team
Jay_from_Zylvie

Jay_from_Zylvie

Jan 1, 2025

A: Hi there,

At this time, we do not support such large files.

You'll probably need to host them elsewhere, but you can still use Zylvie for the checkout and upsell process.

Honestly services like Google Drive and YouTube are a lot more suited to hosting large video files, and a lot of our users with large files do just that (sell through Zylvie, host files elsewhere).

With thanks,
Jay

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Q: PickAxe on AppSumo allows Embedding how would I sell the SaaS it creates in Zylvie?

How would it connect to Zylvie Cart exactly? Their official website: https://www.pickaxeproject.com/

Jake.TibiskiPLUSDec 30, 2024
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Founder Team
Jay_from_Zylvie

Jay_from_Zylvie

Dec 31, 2024

A: Hi Jake,

That's a broad question, and I'm admittedly unfamiliar with Pickaxe.

That said, you can sell any SaaS through Zylvie, so long as you create the product and plans in Zylvie itself first.

Once you do that, you can link your buy button in your SaaS app to your Zylvie checkout page.

You can generate checkout links on your Products page in Zylvie.

This will be the easiest way for you to sell your SaaS plans and also manage them (e.g. cancel, switch plans, refund, etc.) using Zylvie.

Hope this brief explanation gives you an overview!

With thanks,
Jay

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Q: Storate Limit & Multiple Upsell/Downsell Funnel?

Hi, some questions:
1. How much storage limit is per tier?
2. Can we add (embed) a video on product page? I can not find any example?
3. Where is your knowledgebase page? We can not find any from your webiste?
4. Can we do multiple one-click upsell, downsell funnel (similar to ClickFunnels)? For example: After they paid for the main offer --> Take them to upsell page with 1 click purchase button --> They say NO, then take them to downsell --> They say YES, then show 1 more last upsell. Can we do that?

tri_ryuzakiDec 23, 2024
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Founder Team
Jay_from_Zylvie

Jay_from_Zylvie

Dec 23, 2024

A: Hi there,

1. 150 MB limit for file uploads for now, but there's no storage limit at this time.

But PLEASE let us know if you're going to upload a lot of stuff, we'll work with you to accommodate you, but we need to have prior notice.

Most of our users upload light files like PDFs and templates, we just need a little heads-up to monitor the performance of the server.

2. Yes, you can embed a YouTube video on the product page. It must be uploaded on YouTube first.

3. We don't have a knowledge base for now. Our product should be pretty self-serve, but if you hit a snag, just drop us a message in the chat widget or write us an email, and we'll get back to you as soon as we can.

4. Downsells isn't a feature yet, but we'll definitely look into it in Q1 2025.

Hope this helps!

With thanks,
Jay

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Q: Sell subscription/SaaS products

Sell subscription/SaaS products
I'm totally loving the features for selling digital products and the ability to generate license keys that customers will need to activate their product. I'm not sure if the API validation will work on my end, so I may need to activate products manually. Will I be able to track customers and the license keys issued to them so that if they're refunded, I can easily identify them and deactivate them from using the product? How best to accomplish this with ease; activation and deactivation as needed?

AppMeisterPLUSDec 23, 2024
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Founder Team
Jay_from_Zylvie

Jay_from_Zylvie

Dec 24, 2024

A: Hi there,

All validation, checking of refund status, checking of redemption status, etc. is done via API at this moment.

We'll see if we can add a UI for this in the future.

With thanks,
Jay

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Q: Nice platform, but a few questions about plan features, etc.

First of all, the 5-star reviews on your site don't appear legit. For example, you show 5-stars on TrustPilot, but only actually have a 3.7 overall rating and one 5-star review that was posted back in September of this year.

In-built affiliate/referral system
It appears this system will only allowed for inviting affiliates via email. I didn't see feature for creating affiliate/referral links, which would be much easier and a "best practices" approach to sell through affiliates at scale, and not be inviting them through individual emails. Did I miss something here? This feature would otherwise be cumbersome to use.

White-labeling/Custom domain
Just curious to know, what is the additional cost to completely remove the "Powered by Zylvie" from everywhere?

AppMeisterPLUSDec 23, 2024
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Founder Team
Jay_from_Zylvie

Jay_from_Zylvie

Dec 23, 2024

A: Hi there,

1. We'll update our TrustPilot badge, but I disagree with your insinuations of deceptiveness and dishonesty, because the way TrustPilot calculates stars is dubious to begin with. Literally by your own admission we have 1 review there and it's 5 stars. If it were Yelp, Google, G2, Capterra, etc. etc., it would have been 5 stars, because that's the industrial standard.

2. Our affiliate system is built based on our user base feedback. This is how they wanted it. We'll review if a change is necessary in the future, if sufficient demand emerges.

3. The reason we can even survive this long to provide our deal at our price is because we have in-product attribution, which allows us to sustain ourselves with a small-to-no marketing budget.

Have a look around, you won't find another deal with a feature set as complete as ours at our price point. Look at AppSumo, RocketHub, SaasZilla, private groups, wherever else people buy LTDs.

We're aware of this, and so are all of our active users.

They know it's simply not possible to give away everything for $59 (of which we only earn 45%), have it last a "lifetime" (5+ years and beyond), new features added all the time, tip-top support, and then we have to constantly grow our MRR too otherwise LTD users get antsy that we'll go belly up anytime, come on -- there's always a compromise somewhere.

Our users are happy to support us on our journey, and they're killing it on our platform, some already getting 100x ROI and beyond within a few months.

Our cart abandonment and upsell features put money in their pockets hand-over-fist with clear measurable ROI. The value is unmistakable and undeniable.

So in short, unfortunately full white label isn't something that we can offer at this price point.

If this is a critical requirement, I'm not sure we're a good match, as Zylvie just isn't for everyone.

The whole point of the free market is we're free to pick and choose who we do business with, and I'm sure there are other options out there that will fulfill your needs.

With thanks,
Jay

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Q: question about white label and zylvie branding

Hello dear Zylvie team,

I have Tier 5 and would like to know how I can implement White Label. I have integrated my own domain via CNAME, but it still says "Powered by Zylvie" everywhere. How can I remove that?

XMC65620PLUSDec 17, 2024
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Founder Team
Jay_from_Zylvie

Jay_from_Zylvie

Dec 17, 2024

A: Hi there,

Let me just apologize for our miscommunication.

We understood white-labeling to mean using your own domain name, but apparently a small group of customers took it to mean using your own domain name AND "no Zylvie branding whatsoever."

After I looked it up, the actual definition aligns with the latter description, but that is definitely not what we meant.

We're a tiny operation who are just trying to survive, it's not like we're some greedy large corporation trying to nickle-and-dime our customers, and in-product attribution is a crucial strategy to ensure our sustainability and ability to offer our products at such an affordable and impossibly-cheap price.

Go look anywhere else -- you won't find what we offer at this price point and at this feature set. But the ability to offer such a robust product at this impossibly-low rate comes with a trade-off.

The vast majority of our customers (>95%) understand this and are more than happy to support us in this way, and this symbiotic relationship has allowed us to succeed together, and we're grateful and appreciative for their unwavering support.

If you insist on white-labeling your entire site, we offer an add-on option on our site, the Powerhouse Plan, that will allow you to remove all branding whatsoever from your storefront: https://zylvie.com/pricing

Otherwise it would sadden us to see you go, but you can also request a refund from AppSumo if we aren't a good match.

I apologize again for the misunderstanding.

With thanks,
Jay

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Q: I'm in Europe, want to charge in USD, getting error. Also - multiple currencies?

Hi I'm in Europe and I want to sell in USD. When I set up the products and went to verify the checkout, I got an error message (below). I use Stripe.
I can't figure out how to fix it.

Also, how do we set up multiple currencies? Ideally region-based? Would that fix the issue?

Thank you. Otherwise, I'm really looking forward to using it!
--
500 Internal Server Error

Sorry, the server encountered the following error:

Request req_ZpQ3Toz6aevwJP: The currency provided (usd) is invalid for one or more payment method types on this PaymentIntent. The payment method type klarna only supports the following currencies: eur, dkk, gbp, nok, sek, czk, ron, pln, chf. Either correct the provided currency, or use a different PaymentIntent to accept this payment method type.
Traceback: <traceback object at 0x7f4a201a5b80>

SarahSparkPLUSEdited Dec 19, 2024
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Founder Team
Jay_from_Zylvie

Jay_from_Zylvie

Dec 19, 2024

A: Hi Sarah,

The error is caused by enabling Klarna for USD products.

As the error says:

"The payment method type klarna only supports the following currencies: eur, dkk, gbp, nok, sek, czk, ron, pln, chf."

USD isn't listed, so all you have to do is to go to your Settings > Preferences > Payment Methods > (disable) Klarna, Save Changes, and the error should go away.

With thanks,
Jay

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Q: Why are some options not available in all TIERs?

"localize your stores in multiple languages", "Bulk upload products, images, and files" and "Sell subscription products" only in Tier 5?

when your basic Hustler plan offers this on your site. This should also be the case for all TIERs. that would be logical.

do_obDec 19, 2024
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Q: Upgrade to unlimited Lifetime sales

Any upgrade for appsumo users !!

mezerzimouhNov 28, 2024
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Founder Team
Jay_from_Zylvie

Jay_from_Zylvie

Dec 18, 2024

A: Hi there,

This isn't a direction we're moving in at this time.

With thanks,
Jay

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Q: Integration with other BNPL systems

Do you have any integration for Buy Now Pay Later systems , like Affirm and others, that allow people to break down high ticket items over several payments.

83aac651a141488a9fec125a573c78f3Dec 17, 2024
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Founder Team
Jay_from_Zylvie

Jay_from_Zylvie

Dec 17, 2024

A: Hi there,

Yes, we do -- we offer Klarna, Afterpay, and Affirm.

Also if you want to do a rent-to-own model for high-ticket items, you can as well (e.g. $100/mo for 6 months).

Hope this clarifies.

With thanks,
Jay

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Q: Would you add Alipay or Wechat Pay as payment gateway for users from Mainland China?

InnovativeMaxPLUSDec 15, 2024
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Founder Team
Jay_from_Zylvie

Jay_from_Zylvie

Dec 15, 2024

A: Hi there,

That's a great suggestion, we haven't had any Chinese users suggesting this yet, but we'll definitely look into it!

With thanks,
Jay

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Q: Have you had anyone use Zylvie with Acadle LMS for course subscriptions or one-off purchases?

Acadle is currently being sold on this platform as well. I'm just curious whether you know anyone who has used Zylvie with it.

SumoProPLUSDec 4, 2024
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Founder Team
Jay_from_Zylvie

Jay_from_Zylvie

Dec 4, 2024

A: Hi there,

I'm unfamiliar with Acadle LMS, or if any of our users use it.

But as a checkout solution, I'm sure we can integrate with it just fine as part of our automatic post-purchase fulfillment.

You can automatically grant access to your buyers post-purchase via several methods, such as sending login details, redirecting to a success URL, performing some automated workflow via Zapier, Make, Pabbly, webhooks, etc. etc.

Hope this answers your question!

With thanks,
Jay

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Q: ¿Se puede instalar el pixel de Facebook y la API de conversión?

Hola me gustaría si se puede instalar la capi de facebook gracias

maximo8Dec 14, 2024
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Founder Team
Jay_from_Zylvie

Jay_from_Zylvie

Dec 14, 2024

A: Hola,

Sí, se puede instalar tanto el píxel de Facebook como la API de conversión (CAPI).

Con gracias,
Jay

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