Best for Customer support
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Support Genix
Features
- Manage unlimited users, agents, and tickets
- Automate ticket assignments with customizable rules
- Unlimited mailbox management
- Automatic email-to-ticket conversion
- Customize email notifications, saved replies, and custom ticket fields
- Connect effortlessly with WooCommerce, WhatsApp, Slack, WPForms, Envato, Tutor LMS, and more
- Integrate with external platforms and CRM using webhooks
- Access detailed reports on key support metrics
Questions
Nayeem32Nayeem32
Nov 14, 2024
See detailQ: Is all plan has the same features and the only limit is the number of website?
If yes, what are you trying to say with "Get access to all the premium features" in Plan 3?
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Review
Support Genix is appreciated for its seamless ticketing system, responsive support, and user-friendly interface. While some users faced initial setup challenges and encountered minor integration issues, the majority found it to be a time-saving, efficient tool. With a 4.0 overall rating and a 60-day money-back guarantee, it's a solid buy for those in need of a streamlined customer support solution.
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