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Many key features broke down, for me it was mainly communication tools with my clients. Not being able to send invoices to clients was another aspect which affected me the most.

I know things go wrong with technical products, but support disappears for 6 months, it's just not ok.

Don't buy it. Use Bonsai instead, they're great!

I should also mention that during the period of time not being able to reach anyone at support, they continue to regularly raise their subscription price. Sometimes back to back months, I've never seen anything like it.

I exported what I could to Bonsai, deleted my account and never looked back.

Radio silence for months, I gave up in the end. But guess what!? They've replied to my comment here!! 😂 A little too late guys.

Hi SlothMachine,

We’re truly sorry for the frustration and inconvenience caused by the issues presented. Please know that the Indy team is fully dedicated to supporting our amazing community of creatives and freelancers. Behind the scenes, we’ve been working hard to improve the platform, enhance key features, and provide you with better, more responsive support going forward.

Marisol_Indy I dont't think I'm the one you should be replying to on this. @Ash18289840 here is the guy who had a hard time with your platform, so I think you ought to give him the attention on the matter. By the way, just a quick tip: most of your response to questions and/or critics feels very AI-generated. You would probably benefit from giving a bit more of a personal touch to your answers m8

Hi Lou_Sassle,

Thanks so much for the suggestion! I’ve passed this info along to our development team for their consideration. We’re always looking for ways to improve the platform and appreciate your input!