The changelog hasn't documented any tool updates for almost two years. It seems like the roadmap has been stagnant for over four years. They didn't answer their support emails. I wonder if it was another money grab.
Q: Team Sumo and Team ACE,
I cancelled a few to change the email, but cannot re-purchase.
This might be a fraud prevention thing. I reached out to the ACE team as well about this, but I am trying to purchase two Tier 3 under two different emails and I cannot add them to my cart.
And of course, there is a doomsday timer when I do this.
Please advise.
Cheers!
Founder Team
Ovi_from_ACE_and_SocialBee
May 14, 2024
A: Hi Sumolings,
My colleagues also wrote you from support@useace.com so we can sort it out.
I see you are having an issue purchasing and onboarding, Ace Meetings. If this is still happening, please kindly reach out to support@appsumo.com. We’ll take care of it for you 🙂
I saw the response from Andrada and responded in kind. Although I didn't see a response from AppSumo support, I kept refreshing (mostly out of 'I told you so' frustration) and I was able to add the two codes for purchase.
Q: Lack of updates or response
The changelog hasn't documented any tool updates for almost two years. It seems like the roadmap has been stagnant for over four years. They didn't answer their support emails. I wonder if it was another money grab.
Share ACE Meetings
Q: Not sure if this is the platform to ask, but are 15-minute meetings allowed in any tier?
Thanks.
Ovi_from_ACE_and_SocialBee
May 15, 2024A: As this campaign is long closed. for any subsequent questions, it's best to email us at support@useace.com
But yes, you can also set 15 minute meetings :)
Cheers,
Ovi
Share ACE Meetings
Q: Hey Ovi and Team, I just responded to your email that the deal is not available and you said it should be available for Black Friday.
Not sure what's going on.
I would like to purchase if I can.
Thanks,
Anil
Ovi_from_ACE_and_SocialBee
May 14, 2024A: Hi Anil,
Thanks. I've emailed you. We'll sort it out :)
Cheers,
Ovi
Share ACE Meetings
Got it. Thank you!
Cheers!
Anil
Q: When did the deal expire?
Share ACE Meetings
Q: Team Sumo and Team ACE, I cancelled a few to change the email, but cannot re-purchase.
This might be a fraud prevention thing. I reached out to the ACE team as well about this, but I am trying to purchase two Tier 3 under two different emails and I cannot add them to my cart.
And of course, there is a doomsday timer when I do this.
Please advise.
Cheers!
Ovi_from_ACE_and_SocialBee
May 14, 2024A: Hi Sumolings,
My colleagues also wrote you from support@useace.com so we can sort it out.
Cheers,
Ovi
Share ACE Meetings
Hey there, this is Guillaume from AppSumo!
I see you are having an issue purchasing and onboarding, Ace Meetings. If this is still happening, please kindly reach out to support@appsumo.com. We’ll take care of it for you 🙂
Verified purchaser
Guillaume,
Please forgive my skepticism, but I sent an email to support on 22 OCT 2022 without a response to date. So...that is my concern.
Cheers!
Verified purchaser
Ovi,
I saw the response from Andrada and responded in kind. Although I didn't see a response from AppSumo support, I kept refreshing (mostly out of 'I told you so' frustration) and I was able to add the two codes for purchase.
Thank you all for responding.
Take care and much success.
Thank you too!