ActiveCollab Questions

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Q: Please bring this back :) Since these were "sold out" can I request a tier from someone that refunded their purchase?

🙏🙏🙏

evangutierrezzApr 28, 2022
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Q: Hello, Are you thinking to implement some sorts of Wiki or Docs for Projects and for the whole company?

I mean besides of notes. I mean a wiki/docs that can connect different aspects of the company and of a project for example.

gloria5Jun 5, 2021
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Founder Team
Silvia_ActiveCollab

Silvia_ActiveCollab

May 15, 2024

A: Hi gloria5 👋 not right now, however, I will let the UI team know about this so they might consider it for future updates 🚀 You can always check our roadmap to see what is just around the corner- https://activecollab.com/roadmap
Also, feel free to check Zapier for more integrations- https://zapier.com/apps/activecollab/integrations

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Q: Hey guys, me again!!

Is there a possibility to stack projects into a porfolio? E.g. Projects from the same clients or projects with the same purpose are put into one portfolio.

gloria5Jun 5, 2021
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Founder Team
Silvia_ActiveCollab

Silvia_ActiveCollab

May 15, 2024

A: Hi gloria5 👋 At the moment, we do not have such an option, but we will gladly take it into account for future changes as it is a great suggestion 😊

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Q: Hello there, Are you contemplating to add whitlable and cname options?

This is one of the most important features for me.

gloria5May 29, 2021
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Founder Team
Ilija_ActiveCollab

Ilija_ActiveCollab

May 14, 2024

A: Hello Gloria 👋 Thank you for reaching out. Custom domain is not on our roadmap, but we will consider it in the future. White label, as a way to completely rebrand and hide the actual product is not likely to be offered.

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Q: Is possible to create an estimate and it converts to template?

14d003b5e74865575a1b9bdba9ba850f5c2f497bJun 2, 2021
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Founder Team
Darla_ActiveCollab

Darla_ActiveCollab

May 15, 2024

A: Hi CyberRobin! 🙋‍♀️

It is possible to create an Estimate and then convert it to an Invoice. It is not possible to convert an Estimate to a Template for a project, though. Should I pass it on to the team to keep in mind for future changes? 🤔

Let me know. 😊 Thank you!

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Q: Is the storage limited to 100GB irrespective of which tier license you purchase?

pathikbMay 13, 2021
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Founder Team
Marko_ActiveCollab

Marko_ActiveCollab

May 15, 2024

A: Hi pathik18 👋
Thanks for the questions and just keep em coming, we are here to help. 🤓
I’ll just group the answers to your questions here, hope you don’t mind 😉
1. Yes, Tiers 1,2 and 3 all come with 100GBs of storage.
2. Importing task via .csv files sound great and I’ll pass that on to our devs so that they may consider it for future updates of ActiveCollab.🗒Thanks 🙏
3. You can use API to post comments in discussions that a team is subscribed to. We use this approach to notify everyone when new builds🤖are deployed for example.
Let me know if this helps or if you need any more info, we are there to help😊

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Q: I currently use Teamwork.

I could also use an import for that. I like using the Teamwork Chat app for communication. I don't see that as a feature. Am I missing something?

Also, do I understand that I have to pay $2/month per active user if I want users/staff to be able to enter their time?

I would purchase the 15 seat plan I think.

4022a408c611485e80d0838b1109ac26PLUSJun 1, 2021
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Founder Team
Emma_ActiveCollab

Emma_ActiveCollab

May 15, 2024

A: Hi 👋 Thanks for writing!
We are perfecting the new chat feature, that should be released really soon, so bear with us 🐻 Here's our Roadmap, where you see what's new and what's in planning: https://activecollab.com/roadmap

As for the pricing, ActiveCollab AppSumo deal has been updated to include Pro features.
Also, you have an option to activate the Get-Paid bundle now comes with 50% discount for Sumo-lings 🌮
More info: https://appsumo.com/activecollab/#q585500

The Get-Paid bundle is an additional cost for each Owner, Member+, Member, and Client+ role. Regular Client roles do not count as a seat, and they don’t have access to these feature while other users do.

You can purchase the ActiveCollab AppSumo deal from your AppSumo account.

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Q: Hi guys, Please tell me if i'm wrong but with your actual deal, we have everything in Pro plan (the most ...

complete one) and the ability to have the bundle at 50% discount.
And maximum 30 users.
Nothing less than a regular monthly user, right? I just want to be absolutely sure before buying it. Thanks

collectifwebPLUSMay 31, 2021
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Founder Team
Darla_ActiveCollab

Darla_ActiveCollab

May 15, 2024

A: Hi collectifweb! 👋

That's completely right, you understood everything correctly!

Hope you will like ActiveCollab! 🚀

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Q: Hi Do you guys have a Teamwork importer?

Could not find one and I have a couple clients who could benefit from using your product over teamwork but they already have quite a bit of data so they would be reluctant to move unless it's easy to transfer data. Any ideas?
thanks

VukPLUSMay 31, 2021
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Founder Team
Emma_ActiveCollab

Emma_ActiveCollab

May 15, 2024

A: Hi 👋 Thanks for writing! Unfortunately, we don't have Teamwork importer.
You can import your data from Asana, Basecamp, Trello, and Wrike.
That being said, I’ll be sure to forward your suggestion as a feature request.

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Q: Is there any problem signing up for a demo before buying?

Just want to test things out before deciding which level to buy at.
(Deal says it is not open to folks previously signed up - just want to make sure signing up for a demo won't mess me up)

Thanks!

refeekMay 30, 2021
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Founder Team
Darla_ActiveCollab

Darla_ActiveCollab

May 15, 2024

A: Hi refeek! 👋

Feel free to try it out with your email address! Once you wish to start a new paid account, just reach out to us and we will assist you further.

Hope you will like what ActiveCollab has to offer 🚀

Cheers! 🎉

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Q: Hey!

I'm digging this product, so thanks for bringing it.

I have a few questions, I didn't really have time right now to read through all Q's, so I apologize if some have been asked already.

1. I noticed in your knowledge base you talk about "forms". These are essential to me, but I really can NOT find it.. (I opened a trial account). Could you explain to me where I can find forms? And what kind of forms I can create.

2. Do forms allow for file uploads?

3. Is there an integration with Google Calendar. One way is fine as long as its FROM your system TO my personal agenda. I'm often on the move, using personal agenda, and would be nice to be able to see deadlines.

4. Is there a way to add excel sheets, or sheets similar to excel, anywhere, and edit them from WITHIN your tool? This is truly critical for me right now. I do SO much with excel, and especially keyword research for example. I really want to switch away from excel sheets and make me able to connect it to specific tasks. What can I expect with this regard? Also, many of my clients use excel too.

5. I saw some review mentioning you *removed* custom fields? Why? It doesn't really make sense to me to remove them if they were there? These would come in handy..

6. How about task automation? For example, in my current tool I have the following automation set up:
* Client is assigned a task
* Client marks task as "completed"
* Task gets moved to a column called "Ready"
* Task gets marked as "uncompleted"
* Client is unassigned from task
* I am assigned to the task

Is this possible?

Thank you for taking the time to reply and bringing this great looking product here!

izaakbeer.nlMay 27, 2021
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Founder Team
Miriam_ActiveCollab

Miriam_ActiveCollab

May 14, 2024

A: Hi 👋 I’ll answer your questions in the order you’ve sent them to us:

1. and 2. Unfortunately, we don’t have a forms feature; this was something that was available in our legacy v4 version, but we don’t have such a feature in v7. I'll forward your suggestion up the ranks 😊

3. Yes, you can export the ActiveCollab Calendar to Google Calendar, OS X Calendar, Outlook, or any application that supports iCalendar feeds. Just note that you’ll see the calendar, and it will update automatically, but you’ll still only be able to Add or Edit events from ActiveCollab.

Here's more on this feature: https://activecollab.com/help/books/activity/activecollab-calendar

4. We don’t have this type of feature, but I’ll be sure to forward this one as well! Thank you!

5. Yes, you are correct. ActiveCollab used to have custom fields, and they were upgraded to labels 🏷, as means to add additional information to the tasks. Tasks can have any number of labels, they are colored and our customers use labels for all sorts of things. Even with that, we received requests to bring back the dedicated custom fields feature, and it’s under consideration. No solid plans to share just yet.

6. Currently, task automation is not possible on ActiveCollab. I’ll forward this one as well.

Thanks for taking the time to write to us 🙌

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Q: Hi :) Any plans to integrate Google Drive and Notes into ActiveCollab?

I know you can attach documents but I am looking to be able to edit documents within ActiveCollab itself?
Thanks!

hello2483May 26, 2021
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Founder Team
Marko_ActiveCollab

Marko_ActiveCollab

May 15, 2024

A: Hi again, hello 2483👋

We are looking into improving ⬆️ our integrations with various Google services in future iterations🚀and improvements to ActiveCollab.
You are more than welcome and thanks for the suggestions🙏

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Q: Hi again :) Any plans for adding a mind mapping tool for the future?

Thanks!

hello2483May 27, 2021
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Founder Team
Marko_ActiveCollab

Marko_ActiveCollab

May 15, 2024

A: Hi hello2483👋

Thanks for your great suggestion🙌 which I'll pass to our devs so that they may consider it for future updates🗒

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Q: I'm currently using Harvest for our time tracking and estimates/invoices.

Just wondering how Active collab compares to Harvest? Also some more specific questions:

1. Is there a workflow where you can convert an approved estimate into a job/project, and then a job/project into an invoice?
2. Is there a menu-bar time tracker (or one in the works)? This really is the killer feature I get stuck on when attempting to move away from Harvest. The only other platform I've noticed with one is Bonsai.

0425f77d44994650a0c3cc51ebcfcbbaPLUSMay 26, 2021
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Founder Team
Darla_ActiveCollab

Darla_ActiveCollab

May 15, 2024

A: Hi Sumo-ling! 👋
Thank you for your question! 😊
ActiveCollab is a powerful project management tool that offers a lot of features! 🚀
You can track time with our Stopwatch in both desktop and web app, and the Stopwatch also shows up on the menu bar while running! ⏱ While you cannot use Stopwatch on the Mobile app, you can still add time records through the mobile app.
An Estimate can be converted to an Invoice or a Project ✔️ and any billable expense or time added, can also be turned into an Invoice✔️
Hope this answers all your questions, if you have more questions - feel free to reach out anytime! 🎉

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Q: Hello Sumolings 👋 Our team will be making two changes to AppSumo plans: 🚀 All AppSumo plans will be upgraded to include all Pro features.

If we add features to Pro plan in the future, you’ll get them as well.

🚀 Get-Paid bundle will be available to Sumolings with 50% discount. This bundle adds some great features, like team timesheet, workload management, invoicing and estimates, project profitability and more. With that discount, it’s only $2 a month per occupied user slot. Example: if you have T2 with 15 slots, but are only using 3, you will be charged only for used slots - $6 a month in total.

🚀 Option to buy extra seats is also planned for second half of June. Principle is the same - add-on with 50% off our regular prices. You’ll be able to purchase extra 5, 10 and 15 seats (or any combination of the three, for up to 30 extra seats) for $17.5, $35 and $52.5 a month respectively.

Team is currently working on enabling Pro features and making Get-Paid bundle available. If all goes as planned, these changes will be rolled-out later today.

We hope that upgrade to Pro and access to bundles will give your team an environment to flourish for years. 🌱

Ilija_ActiveCollabMay 21, 2021
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Q: Invoicing is not included here?

Mister_HanMay 3, 2021
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Miriam_ActiveCollab

Miriam_ActiveCollab

May 15, 2024

A: Invoicing is not a part of the Tier plans. We are still looking into the upgrade solution for the Sumolings who are interested in more features 🤝
We will post the updates here on the deals page, so stay tuned✌️

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Q: I’m just here to say that I’ve bought the highest tier, but am like many (if not most) others hanging out ...

for the news on the Pro upgrade path, or changes in tiers and/ or inclusions. I’ve read a few of your replies and in this case I do feel you are missing an important opportunity. It’s a great plan and yes, it’s very cheap for what it is, but if it doesn’t cover your needs it’ll be shelve ware. There are a few essentials missing for serious users in that case especially differentiation on user limits only won’t work. Anyway, I’ll be watching this space. Great product and great offer, just let us know what is needed to get those Pro vibes going.

PietPLUSApr 27, 2021
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Darla_ActiveCollab

Darla_ActiveCollab

May 15, 2024

A: Thanks for your feedback, your support and your honesty! 👏 We truly appreciate that!🤝

Of course, on our end we are thinking of what could be our future offers and we will also be thinking of the upgrade path for the future 😊 So we are all very excited for the days to come! 🎉

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Q: Hey Looks like a great App, but what about all the features from PRO???

without them looks like another PM tool.
Why not make this with PRO features and just limit the users as it is now.

MeloMay 2, 2021
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Q: Hi There, What's the price for 31st user as we can introduce max 30 users in the Tier 3 plan?

Do you have any plan for unlimited users or increase the user limit ?

Sumo-kingApr 26, 2021
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Founder Team
Marko_ActiveCollab

Marko_ActiveCollab

May 14, 2024

A: Thanks for writing and expressing interest in ActiveCollab, it really means a lot to us :)

You can upgrade your plan to the one that matches your needs more! Maybe try going Pro? :) More storage space, more features, more user slots and more possibilities to make Real Work happen. Sounds interesting? Check out everything about it on your Subscription page or on our website! Here is more on that https://activecollab.com/pricing

Let me know if this helps or if you need any more info.

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Q: Please bring Pro Plan, it will be insta buy for many, Plus plan has very limited features.

NurSApr 26, 2021
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Marko_ActiveCollab

Marko_ActiveCollab

May 15, 2024

A: Hi NurS👋

Deal is updated to use Pro as the baseline, and Get-Paid bundle comes with a discount. More info: https://appsumo.com/activecollab/#q585500

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