Acumbamail

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IDEASGirlIDEASGirl
IDEASGirl
Jun 9, 2026

Q: Integrations and Updates

I've been using Acumbamail for few years with no major issues. But, I do have some questions/requests:

1. I see that you have different cart integrations in your website but you are offering here only "WooC abandoned cart", why is that? and How can I see it in our panel? Is this something that can be added for sub-accounts?

2. Is it possible that we get some updates on the editor? There are some things that can't be done and some others that you have to do repeatedly because is not the best. Also the way the pictures' folders are organized is crazy.

3. I complained years ago about the category selection filter not allowing the selection of more than 1, can you update this feature?

4. Are you planning in creating more templates? Or is there a way that I can create them on the main accounts and push them to the sub-accounts?

Founder Team
Maria_Acumbamail

Maria_Acumbamail

Jun 9, 2026

A: Hello,
Our comments below:

1.The WooCommerce abandoned cart feature is available in the Pro plans for all agency accounts.
If you do not currently see it enabled in your panel, you can request its activation by contacting our support team by email.

2.Thank you for your feedback. Please send us any suggestions or specific improvements you would like to see by email. Your comments are always welcome and help us improve the platform.

3.We would need more information about this topic, as we work with segments for this type of filtering.Please contact us by email with more details about what you need to do, and we will review your case.

4.We add new predesigned templates on a recurring basis.You can review the different template categories available in your account. At the moment, we have more than 600 templates available.

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